
Leading Hotel Operations Professional
2 days ago
We are seeking a highly skilled Hotel Operations Manager to oversee the day-to-day operations of our hotel during assigned shifts, ensuring all departments are functioning effectively. This role requires strong leadership and conflict resolution skills, with excellent communication, interpersonal, and organizational abilities.
- Lead a team of staff members in multiple departments, including front office, housekeeping, food & beverage, security, and others.
- Manage guest relations, handling complaints, special requests, and emergency situations with professionalism and efficiency.
- Conduct regular inspections of public areas, guest rooms, and back-of-house areas to ensure cleanliness, safety, and service standards.
- Prepare end-of-shift reports and communicate key information to management and incoming duty teams.
As a key member of our pre-opening team, you will have the opportunity to shape the hotel's culture and guest experience from day one. We offer a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.
Requirements- Proven experience in hotel operations, preferably with 2+ years in a supervisory or managerial capacity.
- Strong leadership and conflict resolution skills.
- Excellent communication, interpersonal, and organizational abilities.
- Knowledge of front office systems and hotel operations software (e.g., Opera, PMS, POS).
Our hotel offers a competitive salary that rewards all your hard work, along with a wide range of benefits designed to help you live your best work-life. These include a full uniform, impressive room discounts, and some of the best training in the business.
Working with UsAt our hotel, we celebrate diversity and promote a culture of trust, support, and acceptance. We believe that every member of our team should feel welcome, valued, and empowered to grow and make a difference.
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