
Field Service Technician Role
3 days ago
We are seeking a talented Industrial Equipment Technician to join our team at KONE Middle East, Turkey & Africa (KMTA). The successful candidate will be responsible for ensuring quality service, improving equipment safety and performance, and promoting regular and proactive on-site communication to customers.
About the Role:This is a fantastic opportunity for individuals with a passion for maintaining industrial equipment. As a maintenance technician, you will perform regular maintenance checks and tasks, as well as attend callouts.
- Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
- Responsible for accurate and real-time back reporting of work performed (at the equipment level)
- Accountable for equipment safety and performance
- Accountable for identifying site risks and communicating them to his supervisor
- Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure
- Accountable for identifying "unplanned" service repairs based on the equipment needs.
- ITI/Vocational Certificate course /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent
- Good verbal and written English communication skills
- Candidates with basic IT skills will be given a preference
- Candidates with basic digital foundation skills will be the right candidate for this position
- Fresh Graduates can apply.
- Having a valid driving license is an added advantage
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