Network Quality Engineer

5 days ago


Muscat, Muscat, Oman Nawras Full time
Job Overview:

As a key member of the Network & Service Quality team at Nawras, you will play a vital role in defining and tracking key performance indicators (KPIs) for network and service quality. Your expertise will help us identify trends and provide actionable insights to management, ensuring our services meet the highest standards.

Key Responsibilities:
  • Develop and maintain KPI reports for various services, including voice and data technologies such as 2G/3G radio, CS Core, PS Core, transmission, VAS, IGW, and WiMax.
  • Monitor and report any degradation in KPIs promptly to ensure timely interventions.
  • Design and implement a dashboard for management to track network quality and analyze performance metrics effectively.
  • Establish guidelines for network quality management and define relevant performance indicators.
  • Conduct high-level assessments for management on network end-to-end status and trend analysis.
  • Prepare regular network quality KPI reports while monitoring existing KPIs.
Requirements:
  • Bachelor's degree in Engineering, Telecommunications, or IT-related fields.
  • Minimum 6 years of total experience in the telecom industry, with management skills or roles.
  • Subject matter expertise in networking topologies and performance analysis is required.
  • Strong understanding of mobile industry trends and services.
  • Business acumen to make informed cost vs. technology trade-offs.


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