Call Center Professional

1 week ago


Muscat, Muscat, Oman SWATX Full time
Key Responsibilities

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.

The agent should listen actively and offer solutions based on customer needs.

Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Knowledge Update: Staying current with product offerings, policies, and procedures to provide accurate and relevant support to customers.


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