
Spa Operations Director
14 hours ago
We are seeking a seasoned Spa Operations Manager to deliver exceptional experiences to our guests and drive the success of our spa department.
The ideal candidate will have a bachelor's degree in Hospitality, Wellness or Business Management and more than two years of experience in a similar hotel operational role.
Key Responsibilities- Manage the efficient operation of the spa department to provide exceptional products and services within our brand operating standards.
- Develop cohesive and productive goals for the department and establish procedures/guidelines to achieve them.
- Responsible for reviewing services, products, and rates to remain relevant and in keeping with our wellness and sustainability practices.
- Oversee the management of guest history and profiles, conduct site inspections, and ensure all details are in place ready for daily operations.
- Minimum of a bachelor's degree in Hospitality, Wellness or Business Management.
- More than two years of experience in a similar hotel operational role.
- Excellent command of written and spoken English.
- Familiarity with various hotel systems including POS, PMS, and CRM platforms.
Benefits: Opportunity to work with a team of dedicated professionals, flexible working hours, and a competitive salary package.
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