Sales and Business Development Professional

2 days ago

Muscat, Muscat, Oman beBee Careers Full time
Job Description

We are seeking a highly motivated Sales and Business Development Professional to join our team. As a key member of our sales team, you will be responsible for generating new business opportunities and maintaining existing client relationships.

Main Responsibilities:

  • To identify and pursue new business opportunities through proactive sales calls, emails, and other communication channels.
  • To maintain a high level of exposure for the hotel through direct sales, telephone, and written communications.
  • To ensure comprehensive coverage of all levels of accounts managerial and departmental executives for a comprehensive client servicing experience.
  • To implement and execute all sales objectives and action plans to reach and exceed targets set.
  • To solicit and serve transient and group business, as well as meetings.
  • To formulate corporate offer letters and yearly contracts, and any other required business correspondence.
  • To establish parameters, quotes, and negotiate prices with customers for transient and group business.
  • To ensure that the response to any business request is acted upon within 24 hours.
  • To promote and produce sales leads for hotels outside of coverage area.
  • To arrange site inspections of the hotel.
  • To disseminate sales-related information to other departments as appropriate.
  • To maintain close communication with the Events Management Team in the negotiation process of their accounts.
  • To attend all pre- and post-conference meetings as required, arranged by the Events Management Department.
  • To follow up with the Events Management Team after the post-event meeting with Thank You calls and send Thank You Letters together.
  • To perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
  • To handle incoming calls and ensure messages are taken in detail and forwarded to the person concerned.
  • To attend departmental and communication meetings as requested by the Department Head.
  • To attend major events in the hotel and city as requested by the Department Head.
  • To closely monitor accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives.
  • To maximize up-selling opportunities whenever possible.
  • To review direct competition and conduct regular research.
  • To establish and maintain files of major accounts and assist Director of Sales in maintaining the accounts management system.
  • To ensure that selling strategies are adhered to during negotiations and maximize up-selling opportunities whenever possible.
  • To maintain an up-to-date account and contact database and details in property management system.
  • To ensure comprehensive and up-to-date knowledge of properties unique selling points, features, amenities, services, and policies.
  • To closely coordinate and communicate with outbound sales office with regards to accounts/markets that are serviced by Outbound Sales.
  • To ensure that Accor Hotels Sales and Marketing Policies and Standard Operational Procedures are adhered to at all times.

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