
Engagement and Growth Professional
1 day ago
Loyalty and Retention Director required to drive customer satisfaction and long-term relationships through innovative customer loyalty strategies.
G-NIUS aims to enhance engagement and business growth by developing and executing comprehensive loyalty and retention programs.
Key Responsibilities
- Develop and implement loyalty and retention programs that meet business objectives.
- Analyze customer data to create personalized experiences and targeted incentives.
- Collaborate with cross-functional teams to design customer-centric products and services.
Qualifications
- Bachelor's degree in a relevant field.
- Minimum 8 years of experience in a relevant role, with at least 3 years of managerial experience.
- Expertise in automation, database management, and data-driven decision-making.
- Strong leadership abilities, including conflict resolution, change management, and team development.
- Achievement-driven, decisive, and customer-focused behaviour.
Benefits
Discuss salary and benefits during the interview process.
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