Engagement and Growth Professional

1 day ago


Muscat, Muscat, Oman G-NIUS Full time

Loyalty and Retention Director required to drive customer satisfaction and long-term relationships through innovative customer loyalty strategies.

G-NIUS aims to enhance engagement and business growth by developing and executing comprehensive loyalty and retention programs.

Key Responsibilities

  • Develop and implement loyalty and retention programs that meet business objectives.
  • Analyze customer data to create personalized experiences and targeted incentives.
  • Collaborate with cross-functional teams to design customer-centric products and services.

Qualifications

  • Bachelor's degree in a relevant field.
  • Minimum 8 years of experience in a relevant role, with at least 3 years of managerial experience.
  • Expertise in automation, database management, and data-driven decision-making.
  • Strong leadership abilities, including conflict resolution, change management, and team development.
  • Achievement-driven, decisive, and customer-focused behaviour.

Benefits

Discuss salary and benefits during the interview process.



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