Guest Experience Manager

Key ResponsibilitiesGeneral: Understand and comply with all corporate and hotel policies, procedures, and standard operating practices.Departmental:Create memorable moments for guests through exceptional service and proactive support.Perform front office duties, including check-in, check-out, credit card handling, complaint resolution, and guest relation...

A New Challenge AwaitsWe are looking for an ambitious Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will be responsible for driving success through exceptional guest experiences.About the Role:Supervise and lead the front desk team, providing guidance, training, and...

About Our TeamWe are a team of dedicated professionals who are passionate about delivering exceptional service to our guests. We believe in fostering a positive and inclusive work environment that encourages creativity, innovation, and collaboration.Our CultureWe value diversity, equity, and inclusion in all aspects of our business. We strive to create a...

**Job Title:**Guest Service Support Expert**Job Summary:**Provide exceptional service to our guests, support food and beverage operations, and collaborate with colleagues to deliver seamless service.**Responsibilities:**Deliver warm and welcoming service to all guests.Support food and beverage operations, including setting tables and serving food and...

We are seeking a highly experienced Beverage Experience Manager to join our team at an ultra-luxury resort. The successful candidate will play a key role in delivering exceptional beverage experiences to our guests.As a Beverage Experience Manager, you will be responsible for overseeing the restaurant and beverage experience, ensuring that menus, wine lists,...

Responsibilities• Manage all aspects of guest reservation services, ensuring accurate and timely processing of requests.• Collaborate with the Revenue & Reservations Manager to optimize occupancy and revenue growth.• Develop and maintain knowledge of hotel policies, procedures, and services to provide exceptional guest experiences.• Foster positive...

Are you passionate about delivering exceptional experiences? Do you thrive in fast-paced environments? Join us as our Duty Manager and be part of a dynamic team that drives success through innovation and collaboration.ResponsibilitiesVIP Room Preparation: Coordinate with Housekeeping and F&B to ensure VIP rooms are ready for guests.Shift Management: Take...

Company OverviewAlila Hotels is a luxury hotel chain known for its exceptional service, stunning architecture, and breathtaking locations. We are committed to delivering unforgettable experiences to our guests and strive to exceed their expectations at every turn.Role and ResponsibilitiesManage and coordinate reservations, including check-in and check-out...

Job DescriptionThe Reservation Agent role involves coordinating with guests, travel agents, and other stakeholders to manage room bookings and ensure a seamless stay experience.Responsibilities:Communication: To effectively communicate with guests, travel agents, and other stakeholders regarding room bookings and changes.Room Allocation: To allocate rooms to...

About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...

Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...

About UsThe Ritz-Carlton, a global leader in luxury hospitality, is committed to delivering exceptional guest experiences. We are proud of our reputation as a global brand leader in luxury hospitality and strive to exceed our guests' expectations every time they stay with us. Our employees are the heart of our business, and we are committed to providing them...

We are seeking a highly motivated and experienced Luxury Service Manager to join the team at Sirj Lounge, Grand Hyatt Muscat. Key responsibilities include:Developing and implementing strategies to drive revenue growth and improve guest satisfaction.Leading and motivating the team to achieve exceptional results.Maintaining high standards of quality and...

Unlock Your Potential:As a Food & Beverage Manager with IHGarmyhotels, you will have the opportunity to take on new challenges and develop your skills in a fast-paced, dynamic environment. You will be responsible for leading and developing our F&B operations, ensuring seamless execution and exceptional guest experiences.Your Key Responsibilities:Culinary...

We are seeking a Night Supervisor to join our team at the Mandarin Oriental Hotel Group. This is an exciting opportunity for a skilled and experienced professional to take on a leadership role and contribute to the success of our hotel.About the Role:Oversee the night shift operations to ensure seamless guest satisfactionProvide leadership and guidance to...

The Employee Experience Specialist plays a crucial role in creating a positive atmosphere for guest relations by demonstrating leadership in guest hospitality and exemplifying excellent customer service. This involves helping employees identify specific behaviors that contribute to service excellence and ensuring they receive ongoing training to understand...

Sirj Lounge, Grand Hyatt Muscat seeks an experienced Hospitality Operations Leader to lead the way in delivering exceptional guest experiences. The ideal candidate will possess:Strong leadership skills and the ability to motivate the team.A deep understanding of luxury hospitality and a passion for delivering world-class service.Excellent communication and...

The Mandarin Oriental Hotel Group is seeking a highly motivated and experienced individual to join our team as a Night Supervisor. In this role, you will be responsible for overseeing the night shift operations, providing leadership and guidance to ensure seamless guest satisfaction.Key Responsibilities:Lead and direct the night shift team to deliver...

Culinary Operations Job DescriptionThe St. Regis Al Mouj Muscat Resort is seeking a highly skilled F&B Service Expert to join our culinary operations team. As a key member of our staff, you will be responsible for delivering exceptional food and beverage services to our discerning guests.Key Responsibilities:Prepare and serve food and beverages to guests in...

Requirements- University degree or diploma in HRM/HRD or Hospitality/Tourism management- Minimum 2 years work experience as Human Resources Manager or Personnel Manager in a larger operation- Strong problem-solving, administrative, and interpersonal skills- Excellent knowledge of HR database and HR Management Systems- Flexibility and ability to adapt to...