Hotel Reservation Agent

About the Role:The Reservation Support Agent plays a vital role in handling client queries and resolving issues related to hotel reservations, excursions, and transfers. This position requires strong communication and problem-solving skills, as well as the ability to work under pressure and adapt to a dynamic environment.Key Responsibilities:Handle client...

The Customer Service Agent role at our hotel involves providing exceptional service to guests through various touchpoints, including phone, email, and in-person interactions.Key Responsibilities:Process all customer inquiries and resolve issues in a timely and professional mannerProvide information about hotel services and amenitiesAssist with reservation...

POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

Reservations Agent Position:We are currently seeking a Reservations Agent to join our team. The successful candidate will be responsible for managing guest reservations, processing reservation requests, and responding to guest inquiries.Main Responsibilities:The key responsibilities of this position include:Managing guest reservations and check-in/check-out...

Position level: Department HeadReport to: Revenue ManagerRequirementsA degree or certification in Hospitality, or Diploma in the relevant field from a recognized institute.2+ years of demonstrated experience in a similar roleStrong leadership, communication, and organizational skillsKnowledge of hotel/resorts and SPLs policies regarding reservations,...

Tourism Industry ProfessionalMaintain accurate records of client and agent reservations within our reservation system.Collaborate with suppliers to confirm bookings and resolve any issues that may arise.Process payments for each booking before arrival and reconfirm bookings with suppliers as necessary.The ideal candidate will possess excellent communication...

Job Description:Input and access data in reservation system. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.Requirements:Enthusiasm for learning and growing...

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 21 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast.Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source...

Job Description: The Team Leader - Reservation will be responsible for leading a team of reservation professionals to provide exceptional service to guests.This role involves overseeing day-to-day activities, developing and implementing policies and procedures, and ensuring that all operational areas are running smoothly.The Team Leader will also be...

Mandarin Oriental Muscat is looking for a Guest Relation Agent to join our Guest Relations team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner...