Front Office Operations Director

12 hours ago


Muscat, Muscat, Oman Marriott International Full time
Job Summary

The Front Office Manager will oversee all front office functions and staff, ensuring seamless execution of guest arrival and departure procedures. As a department head, they will direct and work with managers and employees to continually improve guest and employee satisfaction.

Key Responsibilities
  • Leading Guest Services Team: Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.
  • Maintaining Guest Services and Front Desk Goals: Achieve and exceed goals including performance goals, budget goals, team goals, etc.; manage day-to-day operations, ensuring quality standards and meeting customer expectations.

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