
Front Office Professional
1 day ago
The Receptionist / Local - GCC is responsible for providing exceptional guest service and ensuring that our guests have an enjoyable stay at Wyndham Hotels & Resorts EMEA. As a key member of our front office team, you will be responsible for responding to guest inquiries, resolving issues, and providing accurate and up-to-date information about hotel facilities, services, and local attractions.
Key Responsibilities:
- Ensure prompt and efficient check-in and check-out processes.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Provide accurate and up-to-date information about hotel facilities, services, and local attractions.
- Assist with room assignments and coordinate special requests.
- Participate in daily cleaning and maintenance tasks to maintain the cleanliness and appearance of the hotel.
Requirements:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be proficient in using computer systems and software, particularly the OPERA System. Additionally, you will need to be able to stand for long periods and work varied shifts, including evenings and weekends. The ideal candidate will have a minimum of two years' experience in a similar position and hold a high school diploma or equivalent.
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