Banquet Operations Manager

24 hours ago

Muscat, Muscat, Oman beBeeLeadership Full time

Banquet Supervisor Job Summary

This role oversees and coordinates all aspects of banquet events, ensuring high-quality guest service and efficient execution of events. The ideal candidate will have a strong attention to detail and excellent organizational skills.

Key Responsibilities:

  • Supervise and coordinate all banquet staff during events.
  • Ensure event setups align with client specifications and Banquet Event Orders (BEOs).
  • Oversee food and beverage service during functions to ensure timely and courteous service.
  • Communicate with kitchen staff regarding menu changes, dietary needs, or timing.
  • Monitor and maintain cleanliness, sanitation, and organization of banquet spaces.
  • Conduct pre-event briefings with staff to review event details, timelines, and responsibilities.
  • Train and mentor banquet servers and support staff.
  • Manage inventory and proper storage of banquet equipment and supplies.
  • Ensure compliance with health and safety regulations.
  • Handle guest inquiries and resolve complaints in a professional manner.
  • Prepare event reports and feedback for continuous improvement.
  • Collaborate with other departments (e.g., Sales, Culinary, Housekeeping) for seamless event execution.

Requirements:

  • High school diploma or equivalent; hospitality or management education preferred.
  • Minimum 2–3 years of experience in banquet or event operations, with at least 1 year in a supervisory role.
  • Excellent organizational, leadership, and communication skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Proficient in banquet operations software and basic MS Office tools.
  • Physical ability to stand, walk, and lift items (up to 50 lbs) for extended periods.

What We Offer:

We provide a competitive salary that rewards hard work, a wide range of benefits designed to help you live your best work-life, and opportunities for growth and development.

Our Culture:

We are committed to creating an inclusive and supportive environment where colleagues feel valued and empowered to contribute their best. Our mission is to welcome everyone and create memorable connections that last a lifetime.

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