Customer Experience Director

Role OverviewWe are seeking an experienced Guest Service Supervisor to join our team. In this role, you will be responsible for managing front desk staff, handling guest complaints, and maintaining accurate records.Main ResponsibilitiesLead and motivate front desk staff to deliver exceptional customer experiences.Handle guest complaints and concerns in a...

Job Description:We are looking for a charismatic Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you will be responsible for creating memorable experiences for our guests, ensuring that they feel valued and appreciated throughout their stay.Key Responsibilities:Welcome guests and greet them warmly, making them feel...

We are seeking an experienced Maintenance Director to join our team. In this role, you will oversee all aspects of maintenance operations, including planning, assigning, and supervising work to ensure that all facilities are maintained in excellent condition. You will also be responsible for developing your team through coaching and feedback, creating...

Role Description:We are seeking a motivated and customer-focused individual to join our Front Office team. As a key member of our team, you will be responsible for delivering exceptional customer experiences, handling guest requests, and promoting hotel services.Key Accountabilities:Provide warm and efficient check-in and check-out experiences for...

Salary: Competitive compensation packageJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Main Responsibilities:To provide...

About the RoleWe are seeking an experienced Facilities Supervisor to join our team. As a Facilities Supervisor, you will be responsible for the maintenance and repair of all hotel facilities, including equipment, systems, and buildings. This role requires strong technical knowledge and excellent communication skills.Key ResponsibilitiesMaintains and repairs...

Main DutiesAdministrationThe Accounts Clerk is responsible for ensuring the accurate and efficient processing of financial transactions within the hotel's finance department.This role involves handling accounts payable, accounts receivable, bank reconciliations, payroll support, and financial reporting.Ensures all files and reports are properly filed for...

Organization - Alila Jabal AkhdarSummaryMain DutiesAdministrationThe Accounts Clerk is responsible for ensuring the accurate and efficient processing of financial transactions within the hotel's finance department.This role involves handling accounts payable, accounts receivable, bank reconciliations, payroll support, and financial reporting.Ensures all...

Job SummaryThis role involves providing exceptional customer service and leading front desk staff to achieve high levels of customer satisfaction. The ideal candidate should have excellent communication skills, be able to work under pressure, and maintain confidentiality.Main ResponsibilitiesLead and motivate front desk staff to deliver exceptional customer...

Alila Jabal Akhdar is looking for an energetic, self-motivated, experienced, creative, innovative individual, for the position of F&B Manager. The ideal candidate is someone who is currently an experienced Asst. F&B Director/Manager, in medium to large F&B Operation, with a good experience of working in Ultra luxury hotel operations.General MissionTo be...