Customer Experience Ambassador

2 weeks ago


Ad Dakhiliyah, Oman beBee Careers Full time

Job Description:

We are looking for a charismatic Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you will be responsible for creating memorable experiences for our guests, ensuring that they feel valued and appreciated throughout their stay.

Key Responsibilities:

  • Welcome guests and greet them warmly, making them feel valued and appreciated.
  • Coordinate special requests and preferences, communicating with colleagues and guests to ensure seamless service delivery.
  • Participate in ongoing training and development programs to improve skills and knowledge.
  • Contribute to the creation of a positive and inclusive work environment, promoting teamwork and collaboration among colleagues.
  • Maintain accurate records and reports, including guest feedback and preferences.

Requirements:

  • Prior experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to remain calm and composed under pressure, adapting to changing circumstances and priorities.
  • Flexibility to adapt to changing circumstances and priorities.

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