Department Head

11 hours ago


Muscat, Muscat, Oman Hyatt Hotels Corporation Full time
About the Job

The Department Head - Guest Services will play a vital role in supporting the management team to deliver exceptional guest experiences while driving business growth.

Your primary responsibility will be to assist the Outlet Manager in overseeing the guest services operations, ensuring compliance with Hyatt International's standards and policies.

Key Accountabilities
  1. Support the management team in setting and achieving performance targets related to guest satisfaction, employee engagement, and revenue growth.
  2. Collaborate with colleagues to develop and implement initiatives that enhance the overall guest experience.
  3. Maintain accurate records and reports to inform business decisions and drive continuous improvement.


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