
Learning and Development Executive
20 hours ago
Mandarin Oriental Hotel Group is a leading luxury hospitality provider with a strong presence in prime destinations worldwide.
Job OverviewThis senior role focuses on enhancing the skills and performance of employees across all departments, driving business success through effective talent development.
Key Responsibilities- Talent Management:
- Lead the design and implementation of employee learning and development programs, ensuring alignment with company goals and objectives.
- Prioritize and document career path and development needs for colleagues, utilizing the MO Profile online system to inform decisions.
- Hold regular meetings with colleagues to facilitate open communication, feedback, and goal-setting.
- Training Delivery:
- Develop and deliver engaging training sessions, leveraging industry best practices to drive knowledge retention and application.
- Maintain up-to-date training records and documentation, ensuring compliance with relevant policies and procedures.
- Performance Enhancement:
- Collaborate with department heads to identify areas for improvement and develop targeted solutions, such as coaching and mentoring programs.
- Support the Performance Management process, ensuring that all employees receive regular feedback and coaching.
- Culture and Engagement:
- Foster a positive and inclusive work environment, promoting Mandarin Oriental's core values and guiding principles.
- Engage executive committee members and department heads in analyzing learning and development needs, informing the annual hotel learning and development plan.
- Reporting and Budgeting:
- Prepare and distribute monthly hotel training calendars, highlighting upcoming programs and initiatives.
- Oversee the annual learning and development budget process, working closely with the Director of People & Culture to ensure strategic allocation of resources.
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Director of Learning and Development
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