Incident Management Specialist

Incident Resolution Specialist - Command Center RoleThis position requires a skilled individual to operate in a fast-paced command center environment, leveraging performance and observability tools to identify and resolve incidents efficiently.Key Accountabilities:Identify and troubleshoot issues using tools like Dynatrace, Riverbed NPM, SolarWinds, and...

Job Title: Incident ManagerWe are seeking an experienced Incident Manager to join our team. The successful candidate will be responsible for managing incidents from start to finish, ensuring that they are resolved quickly and efficiently. Key skills required for this role include problem-solving, analytical thinking, and excellent communication skills. The...

Job DescriptionAs a Monitoring and Incidents Analyst, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary responsibility will be to operate and monitor the 24/7 Command Centre for IT services, guaranteeing uninterrupted functionality of monitoring and observability tools.Perform system inspections, emergency...

Monitoring and Incident AnalystThis is a role that requires the ability to work independently in a fast-paced environment.The Monitoring and Incident Analyst will be responsible for ensuring the smooth operation of IT systems, identifying and resolving technical issues promptly, and maintaining detailed records of incidents.The successful candidate will have...

Job Title: Monitoring & Incidents AnalystWe have an urgent requirement for a Monitoring & Incidents Analyst to operate within a 24/7 command center in Oman. The role requires experience with performance and observability tools and involves monitoring all IT assets of the bank using various tools.Key Responsibilities:Monitor critical systems and IT assets...

We have an urgent requirement for Monitoring & Incidents Analyst for our banking client in Muscat, OmanCandidate is required to work on shift to perform 24x7 command center duties ---MustExperience as an Incident or Problem Manager in an IT Application Operations environment. ---MustExperience in performance monitoring and observability tools like Dynatrace,...

Primary ObjectivesTo provide timely and effective monitoring and incident management services to support business operations.To maintain high levels of system availability and performance, minimizing downtime and ensuring seamless service delivery.To collaborate with IT teams and vendors to resolve complex technical issues, escalating critical incidents as...

AnyVacancy1 VacancyJob DescriptionOperate and monitor the 24/7 Command Centre for IT services.Ensure uninterrupted functionality of monitoring and observability tools.Perform system inspections, emergency repairs, and incident escalation.Handover/takeover shift duties with detailed reporting.Provide inputs for incident reports and historical data...

**System Monitoring Specialist Position**We are looking for a skilled System Monitoring Specialist to join our team and assist in the operation of our 24/7 command center.**Responsibilities Include**End-to-end monitoring of all IT services.Performing command center duties and ensuring monitoring tools are operational without interruption.Managing...

**IT Support Specialist**This role is a key member of the IT team responsible for managing business applications and databases to improve system efficiency.As the primary support contact, you will serve IT operations, requests, and incidents across multiple stores and business units regionally.Main Responsibilities:Manage and maintain business applications...