
Monitoring and Incidents Analyst
4 weeks ago
Any
Vacancy
1 Vacancy
Job Description- Operate and monitor the 24/7 Command Centre for IT services.
- Ensure uninterrupted functionality of monitoring and observability tools.
- Perform system inspections, emergency repairs, and incident escalation.
- Handover/takeover shift duties with detailed reporting.
- Provide inputs for incident reports and historical data logs.
- Assess, validate, and escalate major incidents as per process.
- Coordinate recovery actions and provide updates during incidents.
- Participate in Root Cause Analysis (RCA) and track improvement plans.
- Collaborate with IT teams and vendors during incident lifecycle.
- Lead crisis management calls and maintain war-room coordination.
- Maintain knowledge base and monitoring tool libraries.
- Monitor using tools (e.g., Dynatrace, Grafana) and run pre-defined recovery processes.
- Log issues, manage follow-ups, and ensure SLA compliance.
- Ensure compliance with Risk Management and Audit standards.
- Strong understanding of:
- Performance monitoring and observability tools (e.g., Dynatrace, Riverbed NPM, SolarWinds, Grafana).
- Programming languages.
- Database management and SQL.
- Structured and Object-Oriented system design.
- SDLC and current IT technologies.
Full Time
Company Industry- Banking
- Broking
- DBA
- Datawarehousing (IT Software)
- SRE
- Dynatrace
- Solarwinds
- Grafana
- SQL
- Database Management
-
Monitoring & Incidents Analyst
1 week ago
Muscat, Muscat, Oman beBee Careers Full timeJob Title: Monitoring & Incidents AnalystWe have an urgent requirement for a Monitoring & Incidents Analyst to operate within a 24/7 command center in Oman. The role requires experience with performance and observability tools and involves monitoring all IT assets of the bank using various tools.Key Responsibilities:Monitor critical systems and IT assets...
-
Monitoring & Incidents Analyst
4 weeks ago
Muscat, Muscat, Oman TAT IT Technolgies Full timeWe have an urgent requirement for Monitoring & Incidents Analyst for our banking client in Muscat, OmanCandidate is required to work on shift to perform 24x7 command center duties ---MustExperience as an Incident or Problem Manager in an IT Application Operations environment. ---MustExperience in performance monitoring and observability tools like Dynatrace,...
-
Monitoring and Incidents Specialist
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeJob DescriptionAs a Monitoring and Incidents Analyst, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary responsibility will be to operate and monitor the 24/7 Command Centre for IT services, guaranteeing uninterrupted functionality of monitoring and observability tools.Perform system inspections, emergency...
-
Monitoring Specialist
7 days ago
Muscat, Muscat, Oman beBee Careers Full timeMonitoring and Incident AnalystThis is a role that requires the ability to work independently in a fast-paced environment.The Monitoring and Incident Analyst will be responsible for ensuring the smooth operation of IT systems, identifying and resolving technical issues promptly, and maintaining detailed records of incidents.The successful candidate will have...
-
Monitoring Specialist
2 weeks ago
Muscat, Muscat, Oman Infoline Full timeJob Title: Monitoring & Incidents AnalystType of contract: One year extendableMain Role (Overall Accountability)Our client is seeking a Command Centre Monitoring & Incidents Analyst to operate within the bank's 24/7 command center. The role involves end-to-end monitoring of all IT services using relevant tools, and working as part of a team responsible for...
-
System Monitoring Specialist
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full time**Monitoring & Incidents Analyst Job Description**The ideal candidate will have experience in Incident or Problem Management in an IT operations environment and be proficient in performance monitoring and observability tools.**Key Responsibilities**Analyzing issues thoroughly and recommending solutions with application custodians.Implementing corrective and...
-
Monitoring Specialist
7 days ago
Muscat, Muscat, Oman Infoline Full timeJob Title: Monitoring & Incidents AnalystType of contract: One year extendableMain Role (Overall Accountability)Our client is seeking a Command Centre Monitoring & Incidents Analyst to operate within the bank's 24/7 command center. The command center is responsible for end-to-end monitoring and observation of all IT services using relevant monitoring and...
-
Incident Response Analyst
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timePrimary ObjectivesTo provide timely and effective monitoring and incident management services to support business operations.To maintain high levels of system availability and performance, minimizing downtime and ensuring seamless service delivery.To collaborate with IT teams and vendors to resolve complex technical issues, escalating critical incidents as...
-
IT Service Monitor
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full time**Job Summary**This role involves end-to-end monitoring of all IT services using relevant tools and working as part of a team responsible for the operation of the command center.Perform 24x7 command center duties, ensuring monitoring tools are operational without interruption.Monitor critical systems, handle service requests, and manage escalations and...
-
System Monitoring Engineer
1 week ago
Muscat, Muscat, Oman beBee Careers Full timeSystem Monitoring EngineerWe are seeking an experienced System Monitoring Engineer to join our team. This role involves working on shifts to perform 24x7 command center duties. The successful candidate will be responsible for ensuring all monitoring tools are operational, monitoring critical systems, and managing escalations.The key qualifications for this...