
Food Service Team Lead
3 days ago
The ideal candidate for this position will be responsible for overseeing daily restaurant operations, managing and supervising the team, and contributing to exceptional service and guest satisfaction.
Responsibilities :
- Supervise food preparation and presentation to ensure high-quality meals are produced and displayed items meet quantity and quality standards.
- Manage all restaurant operations, including opening and closing procedures, maintenance checks, shift management, and coordination with the purchasing department.
- Monitor team performance, set targets, ensure work is completed to productivity, quality, and timeliness standards, and reward the team accordingly.
- Execute various customer service activities, including handling complaints, addressing complex queries, and resolving customer problems.
- Conduct regular assessments of displayed items to ensure they meet specified quantity and quality standards, taking necessary actions as needed.
- Ensure adherence to Health, Safety, and Environment (HS&E) policies and procedures to identify and mitigate risks, safeguarding the environment and well-being of oneself and others.
- Optimize daily F&B costs and record invoices in accordance with company policy.
Requirements :
- Bachelor's degree in Food and Beverage or Hospitality Management or a related field.
- Four to six years of experience in F&B Operations or a similar role.
- One year of experience in a managerial role.
- Fluency in English & Arabic.
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