Room Services Supervisor

2 days ago

Muscat, Muscat, Oman beBeeHospitality Full time 2,500 - 3,000
Housekeeping Manager Job Description

This role involves overseeing all aspects of the housekeeping department to ensure cleanliness, order, and comfort in guest rooms, public areas, and back-of-house spaces.

Key Responsibilities
  • Supervise daily housekeeping operations, including room cleaning, laundry services, and public area maintenance.
  • Lead and manage the housekeeping team, including hiring, training, scheduling, and performance evaluations.
  • Inspect guest rooms, public areas, and staff areas to ensure cleanliness, maintenance, and brand standards are consistently met.
  • Maintain inventory of cleaning supplies, linen, and equipment, and manage departmental costs.
  • Handle guest requests and complaints related to housekeeping in a timely and professional manner.
  • Ensure compliance with health and safety regulations, sanitation standards, and hotel policies.
  • Work closely with Front Office and Maintenance departments to coordinate room readiness and resolve issues efficiently.
  • Implement quality control procedures and cleanliness checklists.
  • Support sustainability initiatives and waste management practices within the department.
Requirements
  • Minimum 3 years of housekeeping experience in a hotel or hospitality environment, with at least 1–2 years in a supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent attention to detail and organizational abilities.
  • Working knowledge of housekeeping equipment, chemicals, and procedures.
  • Proficiency in Property Management Systems (e.g., Opera, Maestro) and Microsoft Office.
  • Effective communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
Benefits and Opportunities

We offer a competitive salary and benefits package that rewards your hard work. Our team provides training and development opportunities to help you grow professionally and personally. We celebrate diversity and promote a culture of inclusion, respect, and acceptance.

Why Work for Us?

Our company values our employees and recognizes the importance of their contributions. We prioritize employee well-being and provide support to maintain a healthy work-life balance. Join us and become part of a global team that shares your passion for hospitality and customer service.

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