In Room Service Operations Manager

2 days ago


Muscat, Muscat, Oman beBeeServiceManager Full time 3,500 - 4,500
Job Description

The In-Room Dining Manager is responsible for overseeing the entire in-room dining operation, ensuring exceptional service delivery to guests in their rooms.

This includes managing a team of order takers, servers, and support staff, ensuring timely and accurate order delivery, maintaining high standards of food quality and presentation, and achieving guest satisfaction in line with the hotel's brand and service standards.

Responsibilities include managing day-to-day operations of the in-room dining department, including breakfast, lunch, dinner, and overnight service.

Supervising, training, and evaluating in-room dining staff to uphold service excellence.

Developing and implementing service procedures, ensuring consistency and efficiency.

Collaborating with other departments, such as housekeeping and front office, to enhance the guest experience.

Analyzing sales reports, tracking key performance metrics, and implementing strategies to improve profitability and efficiency.



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