Retail Sales Specialist

2 days ago


Muscat, Muscat, Oman Apparel Group Full time
Job Description

The role of a Retail Sales Specialist at Apparel Group revolves around representing the brand through exceptional customer service and retail experience. This position involves maximizing sales within the store by providing top-notch assistance to customers in selecting the right products.

Key Responsibilities:
  1. Customer Service:
  • Greet customers and assist them in making informed purchasing decisions.
  • Convert window shoppers into buyers by showcasing the benefits of our products.
  • Promote the Club Apparel Loyalty Program to encourage repeat business.
  • Deliver exceptional customer service experiences while following company guidelines.
  • Maintain up-to-date product knowledge to make suggestive selling easier for customers.
  • Avoid any distraction and maintain a well-groomed appearance at all times.
  • Be flexible with working hours, especially during sale periods.
  • Ensure minimal stock loss by staying updated on product information.
Merchandise:
  • Effectively display stock to attract customers and adhere to standard layout norms.
  • Adhere to visual merchandising guidelines and maintain clearance stock standards.
  • Accurately record inventory movements and maintain related reports.
  • Process transactions efficiently at the Point of Sale/Billing Counter.
  • Count money at the beginning and end of each shift accurately.
  • Issue receipts, refunds, or change correctly.
  • Process payments via various methods, including cash, credit cards, vouchers, or automatic debits.
  • Remain vigilant about security within the store without showing any negligence.
  • Be flexible with shifts and overtime as per business requirements.
  • Familiarize yourself with Standard Operating Procedures (SOP) and Loss Prevention Policies.
  • Maintain confidentiality regarding sales figures outside the organization.

This role requires excellent communication skills, adaptability, and teamwork. If you are passionate about delivering exceptional customer experiences and promoting our brand's values, we invite you to consider this exciting opportunity at Apparel Group.



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