Retail Store Operations Manager

4 days ago


Muscat, Muscat, Oman Al Tayer Group Full time
Job Description

To succeed in this role, you will be responsible for managing and developing a high-performing team to achieve exceptional sales results, while maintaining a strong brand image and ensuring operational compliance and customer satisfaction.

Key Responsibilities:

  1. Team Management: Lead, motivate, and develop a team of retail professionals to deliver outstanding sales performance and excellent customer service.
  2. Sales Performance: Drive sales growth through effective sales strategies, monitor sales per square foot, and identify opportunities to increase revenue.
  3. Customer Experience: Foster a culture of excellent customer service, resolve complaints promptly, and ensure customers have a positive experience in-store.
  4. Operational Compliance: Ensure adherence to company policies, procedures, and brand guidelines, minimizing stock loss and maintaining store appearance.
  5. Market Trends: Stay up-to-date with market trends and competitor activity, providing valuable insights to inform business decisions.

Requirements:

  1. Bachelor's degree in any discipline.
  2. 5-7 years of experience in successfully running a profitable retail store.

About Al Tayer Group

Al Tayer Group is a leading retail conglomerate committed to delivering exceptional customer experiences and driving business excellence. We are dedicated to fostering a culture of innovation, teamwork, and continuous learning.



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