
Guest Services Coordinator
5 hours ago
This Front Desk Team Lead role at Wyndham Hotels & Resorts EMEA involves leading by example, providing exceptional customer service, and driving results-driven performance.
Main Responsibilities- Team Leadership: Motivate and guide the front desk team to achieve exceptional service standards.
- Service Quality Assurance: Consistently deliver superior service to guests, ensuring their needs are met and exceeded whenever possible.
- Efficient Operations: Optimize front office operations through effective monitoring of the front office log and identification of areas for improvement.
- Guest Requests Management: Proactively recognize and fulfill VIP and special guest requests, fostering loyalty and satisfaction.
- System Expertise: Develop in-depth knowledge of the Front Desk computer system to maximize its potential.
- Message and Package Distribution: Organize and manage the delivery of messages, packages, and mail with precision and timeliness.
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Guest Experience Coordinator
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout Crowne PlazaCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel...
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Guest Services Ambassador
1 day ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeKey Responsibilities:As a Receptionist / Local - GCC at Wyndham Hotels & Resorts EMEA, you will be responsible for providing exceptional guest service and ensuring that our guests have an enjoyable stay. Key responsibilities include:Responding to guest inquiries and resolving issues in a timely and professional manner.Providing accurate and up-to-date...
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Financial Services Coordinator
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeWe are seeking an experienced Financial Services Coordinator to assist with overnight requests and balance accounts from the day shift. Responsibilities include checking in guests, handling their requests, and taking reservations.Key Responsibilities:Assist guests with their overnight requestsBalance accounts from the day shiftCheck in guests, answer phones,...
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Auditor for Guest Services
4 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeCrowne Plaza is a global leader in premium hotel brands, with over 420 hotels worldwide. We're seeking a Night Auditor to join our team and help create memorable emotional connections with our guests.Responsibilities:Provide exceptional guest services and ensure accurate financial transactionsRespond to guest complaints, requests, and emergencies promptly...
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Guest Experience Coordinator
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJoin Our TeamAt 21c Museum Hotels, we strive to create an exceptional experience for our guests and employees alike. As a Front Desk Agent, you will have the opportunity to work in a dynamic and creative environment, collaborating with a talented team to deliver outstanding service and results.Key AccountabilitiesFront Desk Operations: Ensure seamless front...
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Guest Services Director
7 days ago
Muscat, Muscat, Oman Hyatt Full timeWe are seeking a highly motivated and experienced professional to join our team as an Assistant Lobby Lounge Manager. The successful candidate will be responsible for leading the way in delivering exceptional guest experiences at Sirj Lounge, Grand Hyatt Muscat. Key objectives include:Key ObjectivesOversee daily operations, ensuring seamless service and...
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Executive Guest Service Representative
3 days ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeAbout the RoleWe are seeking an experienced Guest Relations Executive to provide high-quality service to our hotel customers. The successful candidate will be responsible for addressing complaints, anticipating guest needs, and promoting services to ensure a positive experience for all guests.
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Guest Services Manager Assistant
3 days ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeJob DescriptionThe Guest Relations Executive will be responsible for:Welcoming guests and attending to their needs in a professional and courteous manner.Anticipating guest needs and building rapport with customers to ensure their satisfaction.Providing information about hotel amenities, services, and local attractions.Assisting with travel arrangements,...
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Manager of Guest Services and Front Desk
3 days ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Manager of Guest Services and Front Desk to join our team at Marriott International.">As a Manager of Guest Services and Front Desk, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and...
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Hospitality Service Coordinator
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeJob Description:We are looking for a skilled Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts. In this role, you will be responsible for providing exceptional service to our guests and ensuring their stay is memorable and enjoyable.Main Duties:Reviewing arrival lists to prepare for guest arrivals and welcoming them with a...
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Hotel Guest Experience Coordinator
3 days ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeCompany OverviewCrowne Plaza Hotels & Resorts is a leading hospitality brand with a presence in Oman, Muscat. We are committed to providing exceptional service to our guests and fostering a culture of trust and acceptance.
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Guest Relations Coordinator
4 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout UsIHG Hotels & Resorts is a global leader in hospitality, committed to creating unforgettable experiences for our guests. Our mission is to welcome everyone and foster inclusive teams where differences are celebrated.Our Values:Inclusive culture: We celebrate diversity and promote a sense of belonging among colleagues.Collaboration: We encourage open...
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Guest Experience Ambassador
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeMandarin Oriental Hotel Group seeks a skilled and friendly Front Office Agent to join our team at Mandarin Oriental Muscat. The hotel features a one-of-a-kind ballroom with breathtaking views of the Arabian Sea.In this role, you will be responsible for managing front office operations, including guest relations, billing, and reporting.Your key...
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Guest Relations Supervisor
4 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...
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Financial Services Coordinator
3 days ago
Muscat, Muscat, Oman Oman Arab Bank Full timeJob Description:This is an exciting opportunity to join Oman Arab Bank as a Financial Services Coordinator, playing a vital role in the Credit Administration department.Your primary responsibility will be to ensure seamless credit facility management, from initial application to final approval and beyond.As a key member of our team, you will work closely...
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Beverage Service Manager
4 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeJob Summary:Mandarin Oriental Hotel Group Limited seeks a highly skilled and motivated Beverage Service Manager to join our team at Mandarin Oriental, Muscat. As a key member of the bar operations team, you will be responsible for delivering exceptional beverage service to our discerning guests.Key Responsibilities:Lead and communicate with colleagues during...
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Customer Service Liaison
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeIn this role, you will contribute to delivering world-class hospitality at Mandarin Oriental Muscat. The hotel boasts 150 stylishly appointed rooms, five restaurants, and a Spa at Mandarin Oriental.As a Front Office Agent, your primary focus will be on providing attentive and courteous service to our discerning guests.Responsibilities include:Managing front...
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Guest Experience Specialist
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeWe are seeking a Guest Experience Specialist to assist guests with their overnight requests and provide exceptional customer service. Key responsibilities include checking in guests, handling their requests, and taking reservations.Key Skills:Strong customer service skillsAbility to multitaskExcellent math skillsQualifications:BSc in accounting, finance, or...
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Guest Relations Executive
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
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Ambassador of Guest Experience
7 days ago
Muscat, Muscat, Oman Hyatt Full timeWe are seeking an Assistant Lobby Lounge Manager who can lead the way in delivering exceptional guest experiences at Sirj Lounge, Grand Hyatt Muscat. The ideal candidate will have strong operational expertise and a commitment to excellence in service.Main ObjectivesOversee daily operations, ensuring seamless service and guest satisfaction.Manage VIP and...