
Customer Service Liaison
2 days ago
In this role, you will contribute to delivering world-class hospitality at Mandarin Oriental Muscat. The hotel boasts 150 stylishly appointed rooms, five restaurants, and a Spa at Mandarin Oriental.
As a Front Office Agent, your primary focus will be on providing attentive and courteous service to our discerning guests.
Responsibilities include:
- Managing front office duties, such as registration, billing, and complaint handling
- Engaging with guests to identify opportunities for personalized service
- Collaborating with the Events Team to coordinate meetings and social events
- Updating guest profiles and preferences in our database
Quality Standards:
- Maintain the highest standards of personal hygiene, behavior, and grooming
- Adhere to all applicable standards, including quality, sustainability, and policies
- Support continuous improvement initiatives to enhance operational efficiency
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Customer Service Representative
2 days ago
Muscat, Muscat, Oman SWATX Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our SWATX team. This role involves managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.The ideal candidate should have excellent communication skills, be able to actively listen to customers, and offer...
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Technical Customer Service
6 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeCustomer Delivery Engineering Technical Leader• Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively...
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Customer Service Representative
3 days ago
Muscat, Muscat, Oman Nextcare Full timeAbout Nextcare">At Nextcare, we strive to deliver exceptional customer service in a fast-paced and dynamic environment. Our team is dedicated to providing personalized support to our clients, addressing their inquiries and concerns with empathy and professionalism.The Role">We are seeking a highly skilled Care Centre Agent to join our team. As a key member...
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Customer Service Supervisor
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout the RoleWe are seeking a Customer Service Supervisor to join our team at Crowne Plaza. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.ResponsibilitiesLead the front desk team to deliver exceptional guest experiencesOversee daily front desk operations to ensure seamless...
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Customer Service Professional
1 day ago
Muscat, Muscat, Oman FedEx Group Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Care Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issuesAssist with hub operations and ensure...
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Customer Service Leader
4 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeWe are seeking an experienced Customer Service Leader to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office Team, you will be responsible for creating memorable moments for our guests through personalized service and attention to detail.In this role, you will work closely with the Guest Relations Manager to guide and manage the...
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Customer Service Ambassador
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJob Summary21c Museum Hotels is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key point of contact for our guests, you will be responsible for delivering exceptional service, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesGuest Services: Provide prompt, courteous, and efficient...
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Customer Service Data Entry
1 week ago
Muscat, Muscat, Oman Abroad Work Full timeCustomer Service Data Entry vacancy in Muscat OmanAttention This vacancy is temporarily suspended- We want 4 female employees as freelance job (2 Arabic - 2 English), work as data entry & customer service.- Work is very easy but very sensitive and must take care for every step.- 25 hours weekly (it's fixable as your timetable).- Collecting data from our...
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Customer Service Manager
11 hours ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeJob OverviewWe are seeking a skilled Customer Service Manager to join our team at Wyndham Hotels & Resorts EMEA. As the face of our hotel, you will be responsible for providing exceptional service to our guests and ensuring that every stay is memorable.Main ResponsibilitiesProvide Thoughtful Service: Consistently deliver thoughtful, caring, and sincere...
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Customer Service Representative
7 days ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeYou will be responsible for delivering an exceptional customer experience and providing top-notch service to our guests. In this role, you will work closely with the Engineering Department to ensure the smooth operation of all equipment and systems in support of other operating departments.Key Responsibilities:Perform routine maintenance and repairs on...
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Technical Customer Service Representative
5 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeJob Description:We are seeking a highly skilled Customer Delivery Engineering Technical Leader to join our team at InfyStrat Technologies.Key Responsibilities:Liaise with customers and internal stakeholders to deliver complex solutions and provide technical support.Collaborate with cross-functional teams to create and share intellectual capital, influencing...
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Customer Service Representative
4 days ago
Muscat, Muscat, Oman Azadea Group Full timeJob DescriptionAzadea Group is seeking a Store Sales Associate to join our dynamic team. As a Store Sales Associate, you will be responsible for providing excellent customer service, maintaining store standards, and achieving sales targets.Main TasksProvide excellent customer service by greeting customers, responding to their queries, and offering...
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Hotel Liaison Officer
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeRole Overview:We are seeking a highly motivated Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts. As a key member of our team, you will be responsible for providing exceptional service to our guests and ensuring their stay is memorable and enjoyable.Key Responsibilities:Welcoming guests with a personalized touch and attending to...
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Experienced Senior Sales Manager
2 weeks ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeCompany: International Luxury Hotel GroupRole: Senior Sales ManagerReporting to: Sales DirectorStart date: SoonestPackage: Generous Expat Package with benefitsCompany DescriptionWe are seeking an experienced and dynamic Senior Sales Manager to join our team in the luxury hotel sector. The ideal candidate will possess a proven track record of driving sales...
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Sales and Customer Service Director
1 day ago
Muscat, Muscat, Oman Apparel Group Full timeAbout Our Store Manager RoleWe are seeking a highly motivated and experienced individual to join our team as a Store Manager. As a key member of our retail operations team, you will be responsible for leading our store teams to deliver exceptional customer service, drive sales growth, and maintain a high level of visual merchandising standards.Key...
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Legal Services Professional
3 days ago
Muscat, Muscat, Oman Omantel Full timeJob DescriptionOmantel is seeking a talented Legal Services Professional to provide expert advice on legal matters affecting the company. The successful candidate will work closely with the Litigation Manager to deliver exceptional results.About the RoleThe Legal Services Professional will be responsible for providing comprehensive legal support to the...
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Public Sector Liaison
1 day ago
Muscat, Muscat, Oman Bank Dhofar Full timeClient Service ExcellenceThe Government Banking Associate will provide exceptional client service to government ministries and institutions, ensuring timely and effective service delivery. This role requires strong interpersonal skills, as well as a deep understanding of the bank's products and services.Main ResponsibilitiesDevelop and maintain strong...
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Field Service Engineer
1 week ago
Muscat, Muscat, Oman Baker Hughes Gruppe Full timeControl Field Service EngineerDo you enjoy technical challenges?Would you like to work for a forward-thinking technology company?Join our Industrial and Energy Technology TeamOur Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value chain and industrial sector. We hold an extensive portfolio of rotating...
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Customer Engagement Manager
1 day ago
Muscat, Muscat, Oman Abroad Work Full timeJob OverviewAbroad Work is seeking a talented Telemarketing Executive / Sales to join our team. As a key member of our sales team, you will be responsible for promoting our products and services to customers via phone calls.Your primary goal will be to generate leads, establish relationships with customers, and close sales deals. You'll also handle customer...
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Customer Relations Coordinator
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAs Customer Relations Coordinator, you will play a critical role in providing exceptional service to our hotel guests. Your responsibilities will include addressing their inquiries, resolving any issues that may arise, and ensuring they have an enjoyable stay. Your goal will be to create a positive impression of our hotel and encourage guests to return in...