Guest Services Manager Assistant
4 days ago
The Guest Relations Executive will be responsible for:
- Welcoming guests and attending to their needs in a professional and courteous manner.
- Anticipating guest needs and building rapport with customers to ensure their satisfaction.
- Providing information about hotel amenities, services, and local attractions.
- Assisting with travel arrangements, taking messages, and responding to customer inquiries.
- Addressing customer complaints and escalating issues to the Assistant Front Office Manager when necessary.
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Guest Services Director
7 days ago
Muscat, Muscat, Oman Hyatt Full timeWe are seeking a highly motivated and experienced professional to join our team as an Assistant Lobby Lounge Manager. The successful candidate will be responsible for leading the way in delivering exceptional guest experiences at Sirj Lounge, Grand Hyatt Muscat. Key objectives include:Key ObjectivesOversee daily operations, ensuring seamless service and...
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Guest Services Ambassador
2 days ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeKey Responsibilities:As a Receptionist / Local - GCC at Wyndham Hotels & Resorts EMEA, you will be responsible for providing exceptional guest service and ensuring that our guests have an enjoyable stay. Key responsibilities include:Responding to guest inquiries and resolving issues in a timely and professional manner.Providing accurate and up-to-date...
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Manager of Guest Services and Front Desk
4 days ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Manager of Guest Services and Front Desk to join our team at Marriott International.">As a Manager of Guest Services and Front Desk, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and...
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Guest Services Coordinator
19 hours ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeJob DescriptionThis Front Desk Team Lead role at Wyndham Hotels & Resorts EMEA involves leading by example, providing exceptional customer service, and driving results-driven performance.Main ResponsibilitiesTeam Leadership: Motivate and guide the front desk team to achieve exceptional service standards.Service Quality Assurance: Consistently deliver...
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Hotel Guest Experience Manager
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeIn this role as Hotel Guest Experience Manager, you will be responsible for delivering exceptional service to our hotel guests. This includes addressing their inquiries, resolving any issues that may arise, and ensuring they have an enjoyable stay. Your goal will be to create a positive impression of our hotel and encourage guests to return in the future.Key...
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Auditor for Guest Services
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeCrowne Plaza is a global leader in premium hotel brands, with over 420 hotels worldwide. We're seeking a Night Auditor to join our team and help create memorable emotional connections with our guests.Responsibilities:Provide exceptional guest services and ensure accurate financial transactionsRespond to guest complaints, requests, and emergencies promptly...
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Guest Relations Executive
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
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Ambassador of Guest Experience
7 days ago
Muscat, Muscat, Oman Hyatt Full timeWe are seeking an Assistant Lobby Lounge Manager who can lead the way in delivering exceptional guest experiences at Sirj Lounge, Grand Hyatt Muscat. The ideal candidate will have strong operational expertise and a commitment to excellence in service.Main ObjectivesOversee daily operations, ensuring seamless service and guest satisfaction.Manage VIP and...
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Executive Guest Service Representative
4 days ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeAbout the RoleWe are seeking an experienced Guest Relations Executive to provide high-quality service to our hotel customers. The successful candidate will be responsible for addressing complaints, anticipating guest needs, and promoting services to ensure a positive experience for all guests.
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Guest Relations Executive
4 days ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult...
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Assistant Lobby Lounge Manager
7 days ago
Muscat, Muscat, Oman Hyatt Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Join our team as an Assistant Lobby Lounge Manager and lead the way in delivering exceptional guest experiences at Sirj Lounge, Grand Hyatt Muscat. We're looking for a passionate and dynamic leader with a keen eye for detail, strong operational expertise, and...
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Guest Relations Executive
1 week ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeGuest Relations ExecutiveHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatHotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113Job number: 142264Share:We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are...
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Customer Service Leader
4 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeWe are seeking an experienced Customer Service Leader to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office Team, you will be responsible for creating memorable moments for our guests through personalized service and attention to detail.In this role, you will work closely with the Guest Relations Manager to guide and manage the...
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Guest Relations Supervisor
5 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...
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Front Desk Service Ambassador
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are seeking a skilled Front Desk Service Ambassador to provide exceptional service to our hotel guests. In this role, you will be the primary point of contact for our customers, addressing their inquiries and resolving any issues that may arise. Your goal will be to ensure our guests have an enjoyable stay and plan to return to our facilities.Your...
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Beverage Service Manager
5 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeJob Summary:Mandarin Oriental Hotel Group Limited seeks a highly skilled and motivated Beverage Service Manager to join our team at Mandarin Oriental, Muscat. As a key member of the bar operations team, you will be responsible for delivering exceptional beverage service to our discerning guests.Key Responsibilities:Lead and communicate with colleagues during...
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Customer Service Manager
19 hours ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeJob OverviewWe are seeking a skilled Customer Service Manager to join our team at Wyndham Hotels & Resorts EMEA. As the face of our hotel, you will be responsible for providing exceptional service to our guests and ensuring that every stay is memorable.Main ResponsibilitiesProvide Thoughtful Service: Consistently deliver thoughtful, caring, and sincere...
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Guest Experience Coordinator
6 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout Crowne PlazaCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel...
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Team Lead Assistant General Manager
19 hours ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeHyatt Hotels Corporation OverviewWe are seeking a talented professional to join our team as an Assistant General Manager in Muscat, Oman.About the Job:The successful candidate will be responsible for assisting the General Manager in managing a designated outlet as a successful profit center, aligned with Hyatt International standards and brand...
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Hotel Reception and Service Manager
4 days ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Hotel Reception and Service Manager to join our team at Marriott International.">As a Hotel Reception and Service Manager, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and valet...