Guest Services Manager Assistant

4 days ago


Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full time
Job Description

The Guest Relations Executive will be responsible for:

  • Welcoming guests and attending to their needs in a professional and courteous manner.
  • Anticipating guest needs and building rapport with customers to ensure their satisfaction.
  • Providing information about hotel amenities, services, and local attractions.
  • Assisting with travel arrangements, taking messages, and responding to customer inquiries.
  • Addressing customer complaints and escalating issues to the Assistant Front Office Manager when necessary.


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