
Guest Services Ambassador
1 day ago
As a Receptionist / Local - GCC at Wyndham Hotels & Resorts EMEA, you will be responsible for providing exceptional guest service and ensuring that our guests have an enjoyable stay. Key responsibilities include:
- Responding to guest inquiries and resolving issues in a timely and professional manner.
- Providing accurate and up-to-date information about hotel facilities, services, and local attractions.
- Assisting with room assignments and coordinating special requests.
- Participating in daily cleaning and maintenance tasks to maintain the cleanliness and appearance of the hotel.
Requirements:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be proficient in using computer systems and software, particularly the OPERA System. Additionally, you will need to be able to stand for long periods and work varied shifts, including evenings and weekends. The ideal candidate will have a minimum of two years' experience in a similar position and hold a high school diploma or equivalent.
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Front Desk Service Ambassador
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are seeking a skilled Front Desk Service Ambassador to provide exceptional service to our hotel guests. In this role, you will be the primary point of contact for our customers, addressing their inquiries and resolving any issues that may arise. Your goal will be to ensure our guests have an enjoyable stay and plan to return to our facilities.Your...
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Ambassador of Guest Experience
7 days ago
Muscat, Muscat, Oman Hyatt Full timeWe are seeking an Assistant Lobby Lounge Manager who can lead the way in delivering exceptional guest experiences at Sirj Lounge, Grand Hyatt Muscat. The ideal candidate will have strong operational expertise and a commitment to excellence in service.Main ObjectivesOversee daily operations, ensuring seamless service and guest satisfaction.Manage VIP and...
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Customer Experience Ambassador
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeJob Summary:We are looking for a highly skilled Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts. As a key ambassador for our brand, you will be responsible for ensuring that our guests have a seamless and enjoyable experience.Main Responsibilities:Reviewing arrival lists to prepare for guest arrivalsAttending to VIP guests and...
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Guest Experience Ambassador
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeMandarin Oriental Hotel Group seeks a skilled and friendly Front Office Agent to join our team at Mandarin Oriental Muscat. The hotel features a one-of-a-kind ballroom with breathtaking views of the Arabian Sea.In this role, you will be responsible for managing front office operations, including guest relations, billing, and reporting.Your key...
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Guest Relations Supervisor
4 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...
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Customer Service Ambassador
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJob Summary21c Museum Hotels is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key point of contact for our guests, you will be responsible for delivering exceptional service, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesGuest Services: Provide prompt, courteous, and efficient...
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Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeAbout Wyndham Hotels & Resorts EMEAWe are a leading hospitality company with a long history of providing exceptional service to our guests. Our mission is to deliver a memorable experience to every guest, every time.Job DescriptionWe are seeking a highly motivated and experienced Receptionist to join our team at one of our GCC locations. As a key member of...
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Guest Services Coordinator
4 hours ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeJob DescriptionThis Front Desk Team Lead role at Wyndham Hotels & Resorts EMEA involves leading by example, providing exceptional customer service, and driving results-driven performance.Main ResponsibilitiesTeam Leadership: Motivate and guide the front desk team to achieve exceptional service standards.Service Quality Assurance: Consistently deliver...
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Auditor for Guest Services
4 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeCrowne Plaza is a global leader in premium hotel brands, with over 420 hotels worldwide. We're seeking a Night Auditor to join our team and help create memorable emotional connections with our guests.Responsibilities:Provide exceptional guest services and ensure accurate financial transactionsRespond to guest complaints, requests, and emergencies promptly...
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Guest Services Director
7 days ago
Muscat, Muscat, Oman Hyatt Full timeWe are seeking a highly motivated and experienced professional to join our team as an Assistant Lobby Lounge Manager. The successful candidate will be responsible for leading the way in delivering exceptional guest experiences at Sirj Lounge, Grand Hyatt Muscat. Key objectives include:Key ObjectivesOversee daily operations, ensuring seamless service and...
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Executive Guest Service Representative
3 days ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeAbout the RoleWe are seeking an experienced Guest Relations Executive to provide high-quality service to our hotel customers. The successful candidate will be responsible for addressing complaints, anticipating guest needs, and promoting services to ensure a positive experience for all guests.
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Guest Services Manager Assistant
3 days ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeJob DescriptionThe Guest Relations Executive will be responsible for:Welcoming guests and attending to their needs in a professional and courteous manner.Anticipating guest needs and building rapport with customers to ensure their satisfaction.Providing information about hotel amenities, services, and local attractions.Assisting with travel arrangements,...
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Manager of Guest Services and Front Desk
3 days ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Manager of Guest Services and Front Desk to join our team at Marriott International.">As a Manager of Guest Services and Front Desk, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and...
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Contemporary Brand Ambassador
3 days ago
Muscat, Muscat, Oman Hilia Full timeHilia is a leading luxury fine jewellery brand in Oman, known for its unique designs and high-quality pieces.Role DescriptionThis full-time on-site role located in Muscat involves selling Hilia's luxury fine jewellery pieces to a diverse clientele. As a contemporary brand ambassador, you will represent the brand as its first point of contact, providing...
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Guest Experience Coordinator
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout Crowne PlazaCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel...
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Restaurant Ambassador
1 day ago
Muscat, Muscat, Oman Mandarin Oriental Full timeServing ExcellenceWe are seeking a talented Restaurant Server to join our team of hospitality professionals. As a key member of our food and beverage service team, you will be responsible for delivering exceptional guest experiences in one of our renowned restaurants.
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Guest Experience Specialist
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeWe are seeking a Guest Experience Specialist to assist guests with their overnight requests and provide exceptional customer service. Key responsibilities include checking in guests, handling their requests, and taking reservations.Key Skills:Strong customer service skillsAbility to multitaskExcellent math skillsQualifications:BSc in accounting, finance, or...
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Guest Relations Executive
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
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Guest Experience Leader
5 days ago
Muscat, Muscat, Oman Grand Hyatt Muscat Full timeAs a Guest Experience Leader at Grand Hyatt Muscat, you will oversee daily operations and ensure seamless service for our discerning clientele.We're looking for a passionate and dynamic leader with a keen eye for detail, strong operational expertise, and a commitment to excellence in service.Your responsibilities will include:Efficiently managing VIP and...
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Guest Experience Coordinator
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJoin Our TeamAt 21c Museum Hotels, we strive to create an exceptional experience for our guests and employees alike. As a Front Desk Agent, you will have the opportunity to work in a dynamic and creative environment, collaborating with a talented team to deliver outstanding service and results.Key AccountabilitiesFront Desk Operations: Ensure seamless front...