Senior Cleaning Operations Manager

4 days ago


Muscat, Muscat, Oman beBeeLeadership Full time 3,840 - 5,760
Housekeeping Supervisor Role

We are seeking an experienced Housekeeping Supervisor to oversee daily housekeeping operations and ensure the highest standards of cleanliness and guest satisfaction.

This role involves supervising room attendants and public area staff, inspecting rooms and facilities, and supporting the leadership team in delivering a superior guest experience.

Key Responsibilities:
  • Supervise housekeeping staff to maintain clean and well-maintained rooms and public areas.
  • Inspect guest rooms, hallways, and public areas for cleanliness and maintenance issues.
  • Assign tasks and projects to room attendants and other housekeeping personnel.
  • Monitor staff performance and provide training, coaching, and support as needed.
  • Coordinate with the front desk and maintenance teams on room status and repair needs.
  • Ensure compliance with health, safety, and sanitation policies.
  • Handle guest requests and complaints with professionalism and efficiency.
  • Assist in inventory control of cleaning supplies, linens, and amenities.
  • Maintain accurate records of room inspections, staff attendance, and daily reports.
Requirements:
  • Previous experience in a housekeeping role, with at least 1 year in a supervisory or lead position preferred.
  • Strong attention to detail and organizational skills.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Good communication and interpersonal skills.
  • Working knowledge of housekeeping equipment and cleaning procedures.
  • Basic computer skills and familiarity with housekeeping systems (preferred).
  • Flexible availability, including weekends and holidays.
About Us

IHG Hotels & Resorts provides equal opportunities to applicants and employees without regard to various factors.

Our organization promotes a culture of trust, support, and acceptance. We welcome diverse backgrounds, experiences, and perspectives.

We offer competitive salaries, benefits, and training programs to help our people succeed.



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