
Housekeeping Operations Manager
19 hours ago
We are seeking a reliable and detail-oriented professional to oversee daily housekeeping operations. The successful candidate will be responsible for supervising room attendants and public area staff, inspecting rooms and facilities, and supporting the leadership team in delivering an exceptional guest experience.
Key Responsibilities:
- Supervise housekeeping staff to ensure rooms and public areas are cleaned and maintained to hotel standards.
- Inspect guest rooms, hallways, and public areas for cleanliness and maintenance issues.
- Assign daily tasks and special projects to room attendants and other housekeeping personnel.
- Monitor staff performance and provide training, coaching, and support as needed.
- Coordinate with the front desk and maintenance teams on room status and repair needs.
- Ensure compliance with health, safety, and sanitation policies.
- Handle guest requests and complaints with professionalism and efficiency.
- Assist in inventory control of cleaning supplies, linens, and amenities.
- Report and log lost and found items according to hotel procedures.
- Maintain accurate records of room inspections, staff attendance, and daily reports.
Requirements:
- Previous experience in a housekeeping role, with at least 1 year in a supervisory or team lead position preferred.
- Strong attention to detail and organizational skills.
- Ability to lead and motivate a team in a fast-paced environment.
- Good communication and interpersonal skills.
- Working knowledge of housekeeping equipment and cleaning procedures.
- Basic computer skills and familiarity with housekeeping or property management systems (preferred).
- Flexible availability, including weekends and holidays.
Benefits:
- Competitive salary that rewards hard work.
- A wide range of benefits designed to help you live your best work-life.
- A full uniform.
- Impressive room discounts.
- The best training in the business.
About Us:
We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
We're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels.
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