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Field Force Manager

2 weeks ago

Muscat, Muscat, Oman beBee Careers Full time

Role Summary

The Retail Operations Manager will be responsible for overseeing the daily operations of our retail stores, ensuring they run smoothly and efficiently. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of retail operations and human resources management.

Main Responsibilities

  • Field Force Performance Monitoring: Monitor FF performance based on established KPIs, conduct regular assessments, and provide feedback for improvement.

  • RMS Business Module Promotion: Promote and implement RMS business modules, supervise implementation, and track indicator achievements.

  • National Incentive Plan Verification and Approval: Verify national monthly incentive plans, approve labor costs, and manage return on investment (ROI).

  • Fronts Management and Upgrade: Manage new fronts, maintain existing ones, and upgrade them as needed, ensuring display standards are met and implemented effectively.

  • Budget Management and Cost Verification: Manage position-related budgets, verify costs, and make informed decisions on resource allocation.

  • Communication and Collaboration: Connect with headquarters, local suppliers, and procurement teams to facilitate seamless logistics and display counter installations.

Requirements

  • Industry Background: 3+ years of experience in the 3C industry, preferably with mobile phone experience; 1-3 years of store management and human resources experience.

  • Familiarity with HR Systems and KPI Rulemaking: Familiarity with human resources systems and knowledge of KPI rulemaking are essential.

  • Outsourcing and Goal Setting Experience: Relevant experience in outsourcing manpower supplier management and goal setting is required.

  • Candidate Matching Logic: A clear understanding of candidate matching logic and human output landing strategies is necessary.

  • Position Management System Knowledge: Familiarity with position management systems and rules is required.

  • Language Skills: English is the primary working language, but Arabic is preferred.