
Commodities Business Leader
2 days ago
The primary function of this role is to oversee and manage the daily operations of a commodities business in accordance with established procedures. This involves ensuring operational excellence, strategic growth, profitability, and client satisfaction.
Key Responsibilities:
- Business Development and Strategy
- Collaborate with senior management to design and implement strategic plans for expanding geographical coverage and market share.
- Identify and prioritize new business opportunities, clients, and markets to drive growth.
- Contribute to market intelligence, including competitor analysis, pricing, and service differentiation strategies.
- Sales and Client Relationship Management
- Support the sales team by providing technical and operational insights to enhance client proposals and win rates.
- Maintain strong relationships with key clients and stakeholders to ensure retention, satisfaction, and growth opportunities.
- Attend and lead client meetings regularly to address service quality, resolve concerns, and explore new business opportunities.
- Operational Excellence and Execution
- Oversee end-to-end operations to ensure timely and accurate execution of all services.
- Implement standard operating procedures to minimize operational errors, delays, and client complaints.
- Monitor day-to-day operations to ensure compliance with quality standards, environmental regulations, health and safety standards, and other applicable regulatory requirements.
- Financial Management
- Prepare, manage, and report on budgets and forecasts for the commodities business line.
- Assume full P&L accountability and implement cost control measures to ensure profitability within agreed budgets.
- Identify and manage financial risks, including credit and operational risks.
- Team Leadership and Development
- Lead, mentor, and develop the operations and coordination team to build a high-performing workforce.
- Drive performance management, including setting clear KPIs, conducting regular reviews, and implementing corrective actions where needed.
- Develop and implement a talent development and succession planning program to ensure business continuity.
Requirements:
- Bachelor's degree in any discipline.
- Minimum 2 years relevant operations experience in the TIC industry.
- Good analytical skills with proficiency in English.
- Ability to work under pressure and resolve conflicts.
- Risk assessment skills.
- Creative problem-solving skills.
- Excellent communication skills.
- Technical skills with respect to conformity and compliance.
- Decision-making and risk assessment skills.
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