Business Growth Leader

8 hours ago

Muscat, Muscat, Oman beBeeOperations Full time 30,000 - 42,000

About the Role:

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We are seeking a seasoned leader to drive business growth and operational excellence in our Oman operations. As Head of Operations, you will be responsible for designing, structuring, and managing customer service to deliver an exceptional user experience.

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The ideal candidate will have a minimum of 20 years of diverse leadership experience, including multi-country operations, automation, and standardization. They must possess structured and credible leadership skills, with the ability to manage local operations and contribute to group-wide Centres of Excellence.

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Key Responsibilities:

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  • Lead Oman Operations: design, structure, and manage customer service to ensure excellent user experience.
  • Establish and monitor service levels; take corrective actions as needed.
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Key Skills:

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  • Leadership
  • Customer Service
  • Financial Operations
  • Compliance Operations
  • B2B Operations
  • Partners Operations
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Desirable Skills:

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  • Audit or Compliance background
  • Finance and Accounting knowledge
  • Fintech expertise
  • Digital transformation experience
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Centres of Excellence Overview:

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Ooredoo Fintech has established local fintech subsidiaries in six target markets, holding local regulatory licenses. The subsidiaries are responsible for execution, compliant operations, and building capabilities (Centres of Excellence) for reuse across the Group.

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The candidate should be a structured, credible leader, capable of managing local operations and contributing to group-wide Centres of Excellence, with a focus on continuous improvement, discipline, and strategic business growth.

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About Ooredoo Fintech:

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Ooredoo Fintech owns local fintech subsidiaries in six target markets, holding local regulatory licenses. We are committed to building an innovative fintech business in the Middle East & North Africa region and beyond.

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