Incident Resolution Specialist

The ideal candidate will possess a strong background in IT, with experience as an Incident or Problem Manager in an Application Operations environment.ResponsibilitiesMonitoring of all critical systems operation 24x7.Following up service requests initiated from monitoring tools.Emergency escalation and reporting management.The incumbent will contribute to...

Incident Management SpecialistThe role of Incident Management Specialist involves a high level of responsibility and accountability for ensuring the smooth operation of IT services.The primary focus of this position is to identify, report, and resolve incidents in a timely and efficient manner. This requires strong analytical skills, attention to detail, and...

Job Title: Monitoring & Incidents Analyst - Command CenterWe have an urgent requirement for a Monitoring & Incidents Analyst to operate within the bank's 24/7 command center in Oman. The role requires experience with performance and observability tools and involves monitoring all IT assets of the bank using various tools.Key Responsibilities:Operate and...

This range is provided by TAT IT Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeWe have an urgent requirement for Monitoring & Incidents Analyst for our banking client in Muscat, Oman. The candidate is required to work on shifts to perform 24x7 command center duties.Must-have...

Senior Claim Management Specialist">The Senior Claim Management Lead plays a critical role in ensuring the timely and effective resolution of claims. Key responsibilities include evaluating incoming claims, analyzing documentation, and assessing their validity and impact on supply chain operations.

Job Title: Monitoring & Incidents AnalystType of contract: One year extendableMain Role (Overall Accountability)Our client is seeking a Command Centre Monitoring & Incidents Analyst to operate within the bank's 24/7 command center. The role involves end-to-end monitoring of all IT services using relevant tools, and working as part of a team responsible for...

Job Title: Cybersecurity Assurance SpecialistDescription:Key ResponsibilitiesSecurity Assessments: Conduct periodic and on-demand security assessments of IT infrastructures, systems, applications, and websites to identify vulnerabilities and provide recommendations for improvement.Red Team Activities: Engage in Red Team activities to test systems and...

This role requires strong analytical skills, attention to detail, and excellent communication and interpersonal skills. The ideal candidate will have a strong understanding of performance monitoring and observability tools, programming languages, database management and SQL, structured and Object-Oriented system design, SDLC, and current IT technologies.

Billing Operations SpecialistTo excel in this role, you will be responsible for enhancing customer satisfaction and operational efficiency by managing and resolving technical issues in pre-billing and post-billing processes.Key Responsibilities:Oversee the accuracy and efficiency of pre-billing and post-billing processes.Investigate and resolve technical...

Job Title: Monitoring & Incidents AnalystType of contract: One year extendableMain Role (Overall Accountability)Our client is seeking a Command Centre Monitoring & Incidents Analyst to operate within the bank's 24/7 command center. The command center is responsible for end-to-end monitoring and observation of all IT services using relevant monitoring and...