
Financial Operations Coordinator
2 weeks ago
We are seeking an experienced Accounts Receivable Supervisor to join our team. In this role, you will play a critical part in protecting the financial health of our organization by ensuring timely and accurate billing, collections, and reconciliation.
Billing and Invoicing- Oversee the preparation and delivery of invoices for all guest accounts, events, and corporate clients.
- Ensure all supporting documentation is complete and compliant with company policies.
- Collaborate with Sales, Events, and Front Office to resolve discrepancies.
- Monitor aging reports and follow up on outstanding balances to ensure prompt collections.
- Maintain proactive communication with clients regarding payment terms and overdue accounts.
- Evaluate collection issues as necessary and recommend credit holds when appropriate.
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Prepare monthly AR reports and analysis for management review.
- Ensure all records are maintained in line with financial procedures and audit standards.
- Supervise and support AR team members, providing guidance and training when needed.
- Liaise with internal departments to resolve billing disputes or clarify account balances.
- Participate in month-end closing activities and assist in audit preparation.
- A strong understanding of accounts receivable processes and credit control.
- A high degree of accuracy and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in PMS and financial systems.
- Strong organizational and time management abilities.
- A positive, collaborative mindset with a passion for service and accountability.
- Prior experience in hospitality finance is a significant advantage.
- Leadership capabilities and ability to coach and develop junior team members.
- Invoices must be sent on time with minimal errors or disputes.
- Outstanding balances must be actively managed, and aging must remain within acceptable limits.
- AR records must be clean, accurate, and audit-ready.
- Internal teams must feel supported, and external clients must respect the professionalism of the finance team.
The ideal candidate will have a strong analytical mind, excellent communication skills, and the ability to work effectively in a team environment. If you are a motivated and organized individual with a passion for finance, we encourage you to apply.
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