Learning and Innovation Manager

2 days ago


Salalah, Dhofar, Oman IHG Hotels & Resorts Full time

IHG Hotels & Resorts is a world-leading hospitality company that offers a unique opportunity for professionals to grow and develop their careers. As a Learning & Quality Manager at Crowne Plaza Resort Salalah, you will be part of a dynamic team that is passionate about delivering exceptional service to our guests.

Your primary responsibility will be to design, implement, and evaluate training programs to enhance the skills and knowledge of all hotel staff. You will also be responsible for overseeing quality assurance measures to ensure that our services meet and exceed guest expectations.

You will work closely with department heads to identify training needs and provide support for staff development, while monitoring the effectiveness of training programs through regular assessments and feedback.

About IHG Hotels & Resorts

Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach, suitable for business, meetings, and leisure travel. Our branded service style 'Dare to Connect' is crafted for connection, designed for humans, not nameless guests or colleagues. Still professional but touches guests on an emotional level, where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience.



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