Business Development Manager

6 days ago

Muscat, Muscat, Oman beBeeTelecom Full time

Job Title: Key Account Manager for Telecom Distribution

Vodafone is Oman's latest network operator, contributing to the development of all sectors, including economic and educational sectors, in line with Oman Vision 2040.

Our purpose is to 'Connect for a Better Future', underpinning everything we do. Our solutions positively impact society as we connect everyone in Oman for a better future. What we offer are market-leading customer experiences and innovative digital services.

We are looking for energetic self-starters to work in this positive collaborative environment where key talents create Oman's happiest workplace. We seek individuals with an entrepreneurial mindset who get excited by challenges and constant change, truly wanting to positively impact the lives of our customers and the people of Oman.

Key Responsibilities:
  • Manage assigned staff across designated regions, overseeing sales, orders, product performance, and gaining retailer feedback to further improve the number and quality of dealerships and services offered.
  • Promote dealer awareness of products and services.
  • Create a product framework for dealers to reach out, gain increased distribution leverage across the length and breadth of the Sultanate of Oman.
  • Monitor sales, orders, product performance, and retailer feedback to improve the market for VFO.
  • Monitor distributor KPIs and ensure alignment with agreed SLAs and performance metrics.
  • Manage relationships with distributors, wholesalers, and dealers to ensure consistent product availability.
  • Monitor stock availability across all VF dealers and improve dealer active dealers' levels.
  • Engage with dealers or potential clients, ensuring all orders are fulfilled on time without delays.
  • Meet gross ad and revenue targets of the department.
  • Enhance and expand the dealer network.
  • Conduct regular training programs on product awareness and offers for the dealer network.
  • Conduct mystery shopping to identify dealer gaps.
  • Be a focal point for operational/IT issues related to the department.
  • Maintain healthy relationships between distributors and dealers.
  • Responsible for conducting dealer events and engagement programs with dealers.
  • Undertake similar or related duties as directed by senior management.
Requirements:
  • Strong knowledge of regional market dynamics and trends.
  • 6–8 years of proven experience in telecom or FMCG distribution sectors.
  • Possession of a valid Omani driving license.
  • Excellent written and verbal communication skills in English.
  • Proficient in written and spoken Arabic.
  • Strong interpersonal and communication abilities.
  • Solid commercial awareness and business acumen.
  • Demonstrated ability to build and manage effective relationships with stakeholders.
Key Indicators:
  • Achieve sales, revenue, and dealer expansion targets.
  • Ensure proper dealer branding, POSM availability, and training.
  • Meet customer satisfaction standards.
  • Organize and manage dealer engagement events.

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