Key Account Manager Business Sales
3 days ago
Role Purpose
To sell innovative ICT products, services, and solutions to business customers while maintaining strong relationships with the accounts.
Position Information
Title: Key Account Manager, Business Sales
- Unit: Business
- Division: Sales
- Minimum role requirements:
- Bachelor's degree in business, Engineering, Marketing, ICT, or related field.
- Sales experience in B2B segment.
- Internal Applicant: 3 years of relevant experience.
Key Accountabilities
- Manage sector accounts relationship to meet set sales targets and product portfolio mix.
- Determine new market opportunities for the sector by collating data on overall enterprise business and competitive environment
- Migrate accounts from competitors as according to sales strategy
- Provide market intelligence to BU Marketing concerning customer needs
- Ensure sector account customers are satisfied by fulfilling their business needs
- Identify new business opportunities and key market trends to drive growth and enhance the value proposition of ICT offerings in alignment with customer needs.
- Effectively develop, track and manage the sales pipeline.
- Collaborate with the ICT and Digital Solutions division to develop and implement effective sales strategies and comprehensive annual sales plans.
- Deliver compelling and detailed sales presentations showcasing innovative ICT and Digital Solutions to prospective and existing customers.
- Cultivate a deep understanding of ICT products and services to effectively communicate their benefits and applications to clients.
- Gather and analyze customer use cases and business cases to assist the Products Sales and other internal teams in creating tailored propositions.
- Work closely with the Service Management, Products Sales , Pricing and Partner Management teams to develop competitive proposals and submit them to customers within the agreed-upon deadlines.
- Provide ongoing support to the Department with various ad-hoc assignments and tasks related to achieving the company's strategic sales targets.
- Collaborate closely with the Products Sales to identify ICT opportunities within their customer base, initiate these opportunities with the internal team for proposal development, and deliver the solutions to the customers.
Key Competencies
- Corporate Customer Sales Strategy
- Key Account Management
- Planning and Organizing
- Organizational Awareness
- Knowledge of Domain and Ecosystem
- People Management
- Entrepreneurial Mindset
- Customer Focus
- Communicating with impact
- Sense of Urgency
- Agility & Adaptability
- Self-Development
- Creativity & Innovation
- Proactivity
- Analytical Thinking & Problem Solving
- Attention to Detail
- Ethics & Compliance
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