Online Account Manager

4 days ago

Muscat, Muscat, Oman Delivery Hero Austria Full time

About the opportunity

Role Summary

We are seeking an Online Account Manager to join our team and contribute to our growth. If you are ambitious and eager for a new challenge, a multinational workplace awaits you.

What's On Your Plate?

  • Conduct business reviews for high-value vendors, identify business opportunities, and foster relationships to increase revenue, profitability, and market share.
  • Maintain ongoing business relationships with vendors.
  • Provide excellent service and support through regular communication to build strong relationships and resolve operational issues between vendors and the company.
  • Ensure the vendor menus are always up-to-date.
  • Monitor and ensure price and assortment parity.
  • Optimize vendor operations, including coverage area, delivery time, and preparation time.
  • Discuss with stores the possibility of investing in in-store branding to enhance customer acquisition and brand recognition.
  • Ensure campaigns have maximum visibility through marketing briefs and banners.
  • Generate vendor coupons, promotions, and vouchers from existing vendors.
  • Forecast and procure suitable deals and vendors for NCR.
  • Keep accurate records of all NCR and prospecting activities, including sales calls, sales expense reports, and presentations.
  • Coordinate with vendors to check and resolve issues such as shutdowns or stopped deliveries on talabat.
  • Ensure vendors achieve monthly sales targets.

What Did We Order?

  • Bachelor's Degree in Business Administration or related field.
  • Minimum of 3+ years of sales experience.
  • Strong negotiation skills.
  • Ability to meet deadlines and adapt to change.
  • Excellent written and verbal communication skills.
  • Strong analytical skills.
  • Proficiency in Excel.
Who we are

Since launching in Kuwait in 2004, talabat has been the leading on-demand food and Q-commerce app for everyday deliveries, offering convenience and reliability. With deep local roots, we understand the needs of communities across eight countries in the region. We leverage innovative technology to simplify daily life for our customers, optimize operations for restaurants and shops, and provide reliable earning opportunities for our riders. At talabat, we foster an innovative environment where our employees can make a positive regional impact through our platform.

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