Online Account Manager

3 weeks ago

Muscat, Muscat, Oman Delivery Hero SE Full time

Company Description

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Job Description

Role Summary

We are looking for an Online Account Manager to join our team and be part of our growth. If you're an individual who is hungry for a new adventure, a multinational workplace is waiting for you.

What's On Your Plate?

● Conduct business reviews for high value vendors and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.

● Maintain continuous business relationships with vendors.

● Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and company

● Make sure that the menu of the vendors are up to date at all times

● Monitor and ensure price and assortment parity

● Optimize the vendor operation (coverage area, delivery time, prep time, etc).

● Discuss with the store the option to invest in in-store branding by demonstrating its potential to enhance customer acquisition and increase brand recognition

● Ensure campaigns have the highest visibility (marketing brief, banners)

● Generate vendor coupons, promotions, and vouchers from existing vendors

● Forecast and procure the right deals and vendors for NCR

● Maintain accurate records of all NCR and prospecting activities including: ○ Sales calls ○ Sales expense report ○ Presentations

● Coordinate with the vendor, if the vendor is live or active on talabat, checking and resolving the reason, such as shutdown or stopped delivery.

● Ensure vendors have monthly sales

What Did We Order?

● Bachelor's Degree within Business Administration or any other related field

● Minimum of 3+ years' experience within Sales

● Negotiation Skills

● Ability to meet deadlines and Flexibility

● Communication skills (Written and Verbal)

● Strong analytical skills

● Excel Skills

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