Business Development Sales Representative
5 days ago
**About Gulf Marketing Group (GMG Group)**
Gulf Marketing Group (GMG Group) is a well-established global company in the well-being sector. We operate across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods.
We are committed to inspiring people to win in ways that make the world better. Our vision is to become a leading global company affiliated with the world's most successful and respected brands.
About the RoleThe Sales Assistant at Gulf Marketing Group (GMG Group) will be responsible for providing exceptional service to customers while maximizing sales opportunities.
Key Responsibilities:- Product Expertise: Describes product features and benefits; demonstrates the use and handling of the product
- Client Education: Educates clients on brand quality standards and specifications
- Sales Support: Advises customers on product ranges best suited to their needs; Answers customers' queries to help them make a decision on the purchase
- Customer Service: Provides information to customers on warranties, features, specifications, maintenance, and care of products
- Customer Needs: Ensures customers' needs are met, complaints are resolved (or escalated), and customer service provided is of exceptional standard
- Market Awareness: Maintains awareness of new product launches, promotional events, and sales
- Sales Performance: Achieves sales targets by using sales techniques, up-selling, and cross-selling
- Promotions and Pricing: Ensures promotions and pricing are accurate and in line with company standards and policies
- Financial Transactions: Computes sale prices and discounts as applicable; Maintains sales records
- Cash Handling: Receives and processes cash, changes, and credit payments and generates invoices and receipts
- Store Operations: Operates as a cashier and ensures consistency in money handling
- Aftersales Processes: Follows the store's aftersales processes and ensures full adherence to repair/return policies and procedures
- Inventory Control: Adheres to loss prevention, inventory controls, and standard operating procedures of the company
- Store Presentation: Provides assistance in store merchandising, including product placement and arrangement
- Housekeeping and Grooming: Ensures the highest standards of housekeeping and grooming etiquette are maintained in-store at all times
The Sales Assistant will take ownership of their own learning agenda by identifying development needs and agreeing on an individual development plan. This will involve continued education and professional growth to keep abreast of professional developments, new techniques, and current issues within the industry.
- Performance Goals: Defines performance goals at the start of the year in discussion with the reporting manager and ensures they are achieved during the course of the year
- Development Plan: Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan
- Professional Growth: Keeps abreast of professional developments, new techniques, and current issues through continued education and professional growth
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