
Front Desk Team Lead
10 hours ago
This Guest Services Coordinator position at Wyndham Hotels & Resorts EMEA is ideal for someone who is passionate about delivering exceptional customer service and has excellent communication skills.
Main Responsibilities- Exceptional Customer Service: Provide consistent, high-quality service to all guests, addressing their needs and resolving any issues promptly.
- Reservation Management: Take accurate and detailed room reservations, following up as needed to ensure seamless check-ins.
- Log and Trace File Monitoring: Regularly review the front office log and trace file to maintain efficient operations.
- VIP and Special Requests: Identify and cater to VIPs and special guest requests with attention to detail and a focus on exceeding expectations.
- Hotel Systems Expertise: Develop a thorough understanding of the Front Desk computer system to optimize efficiency.
- Delivery and Message Management: Effectively manage and distribute all messages, packages, and mail in a timely and organized manner.
- Excellent Communication Skills: Strong verbal and written communication skills to interact with guests, colleagues, and vendors.
- Problem-Solving Abilities: Ability to think critically and resolve issues promptly and professionally.
- Attention to Detail: High level of accuracy and attention to detail to ensure quality service and data integrity.
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Front Desk Representative
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJob OverviewWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at 21c Museum Hotels. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.ResponsibilitiesFront Desk Operations: Greet and welcome guests,...
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Manager of Guest Services and Front Desk
4 days ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Manager of Guest Services and Front Desk to join our team at Marriott International.">As a Manager of Guest Services and Front Desk, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and...
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Front Desk Operations Manager
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeThe Front Desk Operations Manager is responsible for providing excellent customer service to guests and keeping the front desk and accounting operations running smoothly. Key responsibilities include checking in guests, answering phones, and taking reservations.Main Responsibilities:Provide excellent customer service to guestsKeep the front desk and...
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Front Office Operations Manager
4 days ago
Muscat, Muscat, Oman Marriott International Full timeAt Marriott International, we are committed to delivering exceptional experiences for our guests. As a Front Office Operations Manager, you will play a vital role in ensuring the smooth operation of our front office functions.">You will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing...
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Front Office Director
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout UsCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel valued...
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Front Desk Service Ambassador
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are seeking a skilled Front Desk Service Ambassador to provide exceptional service to our hotel guests. In this role, you will be the primary point of contact for our customers, addressing their inquiries and resolving any issues that may arise. Your goal will be to ensure our guests have an enjoyable stay and plan to return to our facilities.Your...
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Front Office Supervisor
6 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a pivotal role in ensuring a smooth and positive guest experience. The ideal candidate should have strong leadership skills, exceptional organizational abilities, and a commitment to delivering excellent customer...
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Muscat, Muscat, Oman Marriott International Full timeMarriott International is seeking a highly skilled and experienced Director of Front Office and Concierge Services to join our team.">As a Director of Front Office and Concierge Services, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge,...
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Customer Service Supervisor
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout the RoleWe are seeking a Customer Service Supervisor to join our team at Crowne Plaza. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.ResponsibilitiesLead the front desk team to deliver exceptional guest experiencesOversee daily front desk operations to ensure seamless...
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Guest Services Coordinator
10 hours ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeJob DescriptionThis Front Desk Team Lead role at Wyndham Hotels & Resorts EMEA involves leading by example, providing exceptional customer service, and driving results-driven performance.Main ResponsibilitiesTeam Leadership: Motivate and guide the front desk team to achieve exceptional service standards.Service Quality Assurance: Consistently deliver...
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Hotel Operations Manager
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Office Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a commitment to delivering exceptional customer service.Supervise and lead the front desk team, providing guidance, training, and supportOversee daily front...
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Front Office Representative
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeMandarin Oriental Hotel Group is renowned for its luxurious properties worldwide. As a Front Office Agent, you will be responsible for providing exceptional guest experiences in the hotel's prime beachfront location.The ideal candidate will possess excellent communication and problem-solving skills, ensuring that guests receive personalized service...
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Guest Experience Coordinator
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJoin Our TeamAt 21c Museum Hotels, we strive to create an exceptional experience for our guests and employees alike. As a Front Desk Agent, you will have the opportunity to work in a dynamic and creative environment, collaborating with a talented team to deliver outstanding service and results.Key AccountabilitiesFront Desk Operations: Ensure seamless front...
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Help Desk Technician
10 hours ago
Muscat, Muscat, Oman Netaq Tech Full timeHelp Desk TechnicianNetaq Tech is seeking a Help Desk Technician to join our team. In this role, you will provide technical support to our internal stakeholders via phone, email, or in-person.Responsibilities:Provide technical support via phone, email, or in-person.Resolve customer complaints in a professional manner.Escalate complex issues to senior...
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Front Desk Associate
7 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeOverviewIHGarmyhotels is a leading hospitality company with a focus on delivering exceptional customer experiences.
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Hotel Receptionist
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeAbout the RoleThis position offers an exciting opportunity to work in a dynamic and creative environment at 21c Museum Hotels. As a Front Desk Agent, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional service to our guests, and contributing to the overall success of our hotel.Duties and...
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Hotel Reception and Service Manager
4 days ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Hotel Reception and Service Manager to join our team at Marriott International.">As a Hotel Reception and Service Manager, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and valet...
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Reservations Supervisor
10 hours ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeJob SummaryThis Reservations Supervisor role at Wyndham Hotels & Resorts EMEA involves providing top-notch customer service and ensuring seamless operations at the front desk.Main ResponsibilitiesQuality Service Delivery: Consistently provide exceptional service to all guests, focusing on meeting and exceeding their expectations.Accurate Reservation...
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Customer Service Ambassador
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJob Summary21c Museum Hotels is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key point of contact for our guests, you will be responsible for delivering exceptional service, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesGuest Services: Provide prompt, courteous, and efficient...
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Help Desk Technician
3 days ago
Muscat, Muscat, Oman Prysmian Full timeJob RequirementsWe are seeking a highly skilled Help Desk Technician to join our team at Prysmian. The successful candidate will provide technical support to our staff members, responding to their inquiries and resolving technical issues in a timely manner.Your key responsibilities will include:Providing technical assistance and resolving hardware and...