Guest Interaction Specialist

2 days ago


Muscat, Muscat, Oman beBeeCustomerService Full time 10,000 - 12,000
Job Description

As a Guest Experience Supervisor, you will be responsible for overseeing daily guest interactions and ensuring consistently high standards of service delivery.

You will supervise the daily operations of the Guest Services/Front Office team to ensure smooth and efficient service.

Act as a key point of contact for guests, resolving complaints, special requests, and feedback with professionalism and urgency.

Monitor and elevate the guest journey from pre-arrival to post-departure, ensuring every interaction is warm, personalized, and in line with brand standards.

Conduct regular service audits, lobby presence, and guest engagement activities.



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