
Hotel Reservation Specialist
3 days ago
At Hyatt Hotels Corporation, we are committed to delivering exceptional guest experiences. Our Reservations Agents play a crucial role in ensuring that our guests have a memorable stay with us.
Responsibilities- Reservation Management: Responsible for managing room reservations, dining bookings, and other hotel services. This includes taking reservations over the phone, via email, or through online booking systems.
- Information Provision: Should be knowledgeable about the hotel's amenities, room types, rates, and special promotions. Provides detailed information to guests to help them make informed decisions.
- Customer Service: Offers excellent customer service as the first point of contact for guests. Friendly, professional, and patient when dealing with guest inquiries and requests.
- Problem Solving: Skilled in problem-solving to address issues with reservations, such as date changes, cancellations, or special requests.
- Upselling Opportunities: Identifies opportunities to offer additional amenities or room categories to guests to increase revenue.
- Data Entry: Ensures accurate data entry for recording reservation details, guest information, and payment details into the hotel's reservation system.
- Payment Processing: Processes payments for reservations, including taking credit card information and securing deposits.
- Inquiry Handling: Prepared to answer a wide range of inquiries about hotel policies, local attractions, transportation options, and more.
- Communication: Communicates effectively with other departments within the hotel to ensure guest requests are met.
- Record-Keeping: Maintains accurate records of reservations, cancellations, and changes for tracking occupancy and revenue.
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Hotel Reservation Professional
12 hours ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeAt Hyatt Hotels Corporation, we are committed to providing exceptional guest experiences.Job DescriptionThe Guest Experience Manager is responsible for ensuring that our guests have a memorable stay. This involves coordinating room reservations, dining arrangements, and other hotel services.Key ResponsibilitiesReservation Management: Manage guest room...
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Hotel Reservation Coordinator
3 days ago
Salalah, Dhofar, Oman Alila Hotels Full timeJob OverviewWe are seeking a highly skilled Reservation Agent to join our team at Alila Hinu Bay. As a key member of our reservations department, you will be responsible for assisting guests with making reservations for rooms, dining, and other hotel services.
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Hotel Reservation Coordinator
3 days ago
Salalah, Dhofar, Oman Hyatt Full timeRole Overview:The Hotel Reservation Coordinator will play a critical role in ensuring the smooth operation of our front desk. This position requires strong organizational and communication skills, as well as the ability to multitask and prioritize tasks effectively.**Responsibilities:**Manage guest reservations, including checking availability, processing...
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Reservation Agent
13 hours ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings.ResponsibilitiesBooking Reservations: Reservations Agents are responsible for assisting guests with making reservations for rooms, dining, and other hotel services. They may take reservations over the phone, via email, or through online booking...
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Reservation Agent
4 days ago
Salalah, Dhofar, Oman Hyatt Full timeResponsibilities:Booking Reservations: Reservations Agents are responsible for assisting guests with making reservations for rooms, dining, and other hotel services. They may take reservations over the phone, via email, or through online booking systems.Providing Information: They should be knowledgeable about the hotel's amenities, room types, rates, and...
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Reservation Agent
4 days ago
Salalah, Dhofar, Oman Alila Hotels Full timeOrganization- Alila Hinu BaySummaryBooking Reservations: Reservations Agents are responsible for assisting guests with making reservations for rooms, dining, and other hotel services. They may take reservations over the phone, via email, or through online booking systems.Providing Information: They should be knowledgeable about the hotel's amenities, room...
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Reservation Agent
4 days ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks pay off.ResponsibilitiesBooking Reservations: Reservations Agents are responsible for...
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Customer Service Representative
3 days ago
Salalah, Dhofar, Oman Alila Hotels Full timeMain ResponsibilitiesBooking Reservations: Assist guests with making reservations for rooms, dining, and other hotel services.Providing Information: Share knowledge about our hotel's amenities, room types, rates, and special promotions with guests.Customer Service: Deliver exceptional customer service, responding to guest inquiries and requests in a timely...
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Customer Service Specialist
3 days ago
Salalah, Dhofar, Oman Hyatt Full timeJob Summary:We are seeking a skilled Customer Service Specialist to join our team at Hyatt. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests.**Key Responsibilities:**Assist guests with making reservations and answering inquiries about hotel services.Provide detailed information about...
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Luxury Hotel Revenue Strategist
4 days ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeJob DescriptionThe Cluster Revenue Manager is responsible for driving revenue growth and profitability for Alila Jabal Akhdar and Alila Hinu Bay. This role involves both strategic oversight and tactical management of revenue operations across all revenue streams.The Revenue Manager will collaborate with sales, marketing, and operational teams to optimize...
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Front Desk Assistant Manager
3 days ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeWe are seeking a highly motivated and organized individual to join our team as a Reservations Agent. In this role, you will be responsible for assisting guests with making reservations for rooms, dining, and other hotel services.Key ResponsibilitiesReservations: Takes reservations over the phone, via email, or through online booking systems.Information...
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Room Booking Expert
3 days ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeWe are seeking a skilled and detail-oriented individual to join our team as a Reservations Agent. In this role, you will be responsible for managing room reservations, dining bookings, and other hotel services while ensuring exceptional customer service.Main DutiesReservation Management: Manages room reservations, dining bookings, and other hotel...
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Guest Services Coordinator
3 days ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeThe ideal candidate for this role will possess excellent communication and problem-solving skills. As a Reservations Agent, you will be responsible for providing exceptional customer service to our guests while ensuring that all reservations are accurately processed.Main ResponsibilitiesGuest Interaction: Interacts with guests to understand their needs and...
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Hotel Profitability Specialist
4 days ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeWhy Join Us?At Hyatt Hotels Corporation, we offer a range of benefits and rewards that make us an attractive employer.We are committed to delivering exceptional experiences for our guests, while also providing opportunities for personal and professional growth for our employees.As a Cluster Revenue Manager, you will have the opportunity to work with a...
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Guest Experience Manager
12 hours ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeAre you passionate about delivering exceptional guest experiences?About the JobWe are seeking an experienced Guest Experience Manager to join our team at Hyatt Hotels Corporation.Key Responsibilities:Reservations and Guest Services: Manage guest room reservations, provide information on hotel amenities, and resolve any issues that may arise.Customer...
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Front Desk Associate
12 hours ago
Salalah, Dhofar, Oman Hyatt Hotels Corporation Full timeWe are looking for a highly skilled Guest Experience Manager to join our team at Hyatt Hotels Corporation.Job ResponsibilitiesThis position requires a high level of organization, attention to detail, and effective communication skills.Main Responsibilities:Reservations and Guest Support: Manage guest room reservations, provide information on hotel amenities,...
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Room Sales Associate
3 days ago
Salalah, Dhofar, Oman Alila Hotels Full timeAbout the RoleThe Reservations Agent is the first point of contact for many of our guests, and as such, it's essential that you possess excellent customer service skills. You should be able to provide detailed information about our hotel's amenities, room types, rates, and special promotions to help guests make informed decisions.You will also be responsible...
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Hotel Therapy Specialist
3 days ago
Salalah, Dhofar, Oman Hyatt Full timeAbout UsAt Hyatt, we are committed to delivering exceptional guest experiences through our passion for hospitality and dedication to excellence.Our VisionWe strive to create memorable moments for our guests, making every stay with us truly special.Job DescriptionThis is an exciting opportunity to join our team as a Spa Therapist and contribute to the...
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Bar Service Specialist
3 days ago
Salalah, Dhofar, Oman Alila Hinu Bay Full timeAbout Alila Hinu BayAt Alila Hinu Bay, we are dedicated to providing exceptional guest experiences. Our team of professionals is committed to delivering outstanding service and creating lasting memories for our guests.Job OverviewThis role is responsible for hosting and serving guests in our bar, ensuring they have an exceptional drinking and dining...
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Guest Experience Associate
3 days ago
Salalah, Dhofar, Oman Hyatt Full timeAbout this Role:We are looking for a Guest Experience Associate to join our front desk team at Hyatt. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.**Key Responsibilities:**Provide personalized service to guests, responding to their needs and preferences.Manage guest...