Bar Service Specialist

4 days ago


Salalah, Dhofar, Oman Alila Hinu Bay Full time
About Alila Hinu Bay

At Alila Hinu Bay, we are dedicated to providing exceptional guest experiences. Our team of professionals is committed to delivering outstanding service and creating lasting memories for our guests.

Job Overview

This role is responsible for hosting and serving guests in our bar, ensuring they have an exceptional drinking and dining experience. The ideal candidate will be charismatic, able to make conversation easily with a range of people, and driven by achieving a rounded sales experience.

Main Responsibilities
  • To deliver brand promise and provide exceptional guest service at all times, reinforcing our Values and culture characteristics.
  • To follow the Cycle of Service and adhere to all skills trained in the departmental core Training.
  • Take care of equipment as if it were your own and know daily targets and projections.
  • Attend lunch and dinner briefs with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations.
  • To be fully conversant with all services, offers, promotions, and facilities offered by the hotel.
  • Communicate effectively between all internal workplace restaurant departments.
  • Check dishes and kitchenware for cleanliness and presentation and report any problems.
  • Adhere to the correct restaurant pathways and alert any potential problems to direct supervision.
  • Attend all training where required and understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel's policy on Fire, Hygiene, Health, and Safety.
Required Skills and Qualifications
  • Excellent customer service skills and knowledge of cocktail recipes and drink preparation.
  • Strong communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail and organization.
  • Ability to multitask and minimum 3-6 years of experience.
  • ITI / Vocational Diploma or equivalent qualification.


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