
Customer Service Specialist
4 days ago
We are seeking a skilled Customer Service Specialist to join our team at Hyatt. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests.
**Key Responsibilities:**
- Assist guests with making reservations and answering inquiries about hotel services.
- Provide detailed information about the hotel's amenities, room types, rates, and special promotions.
- Process payments for reservations and handle guest requests in a professional and friendly manner.
- Work closely with other departments to ensure that guest needs are met.
Requirements:
- Minimum 3-5 years of hotel experience.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Knowledge of Opera is desirable.
- Knowledge of Arabic language desired.
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Customer Service Representative
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Customer Experience Specialist
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