Customer Service Specialist

4 days ago


Salalah, Dhofar, Oman Hyatt Full time
Job Summary:
We are seeking a skilled Customer Service Specialist to join our team at Hyatt. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests.

**Key Responsibilities:**
  • Assist guests with making reservations and answering inquiries about hotel services.
  • Provide detailed information about the hotel's amenities, room types, rates, and special promotions.
  • Process payments for reservations and handle guest requests in a professional and friendly manner.
  • Work closely with other departments to ensure that guest needs are met.


Requirements:
  • Minimum 3-5 years of hotel experience.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Knowledge of Opera is desirable.
  • Knowledge of Arabic language desired.


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