Store Leadership Position

2 days ago


Muscat, Muscat, Oman 20gramscoffee Full time
20gramscoffee Coffee Shop Management

We are seeking an experienced Retail Operations Lead to manage the day-to-day operations of our coffee shop in Muscat, Oman.

Main Responsibilities include:

  1. Ensuring exceptional customer service and maintaining high standards of customer satisfaction
  2. Supervising staff and providing coaching and development opportunities
  3. Maintaining inventory levels and optimizing sales performance
  4. Developing and implementing strategies to drive business growth and improve sales performance

The ideal candidate has:

  1. Managerial experience in retail or hospitality
  2. A proven track record of success in managing teams and driving business growth
  3. A commitment to upholding brand standards and providing exceptional customer service
Requirements

Essential Skills and Qualifications:

  • Strong leadership and communication skills
  • Experience in managing daily operations and supervising staff
  • Able to work effectively in a fast-paced environment and prioritize tasks

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