Store Development and Customer Experience Manager

4 days ago


Muscat, Muscat, Oman Al Tayer Group Full time
About the Job

This is a challenging and rewarding role that requires a skilled retail professional to lead a team to achieve exceptional sales results and deliver outstanding customer experiences.

Key Responsibilities:

  1. Team Development: Develop and motivate a team of retail professionals to deliver outstanding sales performance and excellent customer service.
  2. Sales Strategy: Develop and implement sales strategies to drive growth, monitoring sales per square foot and identifying opportunities to increase revenue.
  3. Customer Engagement: Foster a culture of excellent customer service, resolving complaints promptly and maintaining a positive relationship with customers.
  4. Operational Compliance: Ensure adherence to company policies, procedures, and brand guidelines, minimizing stock loss and maintaining store appearance.

Requirements:

  1. Bachelor's degree in any discipline.
  2. 5-7 years of experience in successfully running a profitable retail store.

Benefits

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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