Store Performance Lead

3 days ago


Muscat, Muscat, Oman Al Tayer Full time
Retail Leadership Role

Job Overview:

This leadership role involves overseeing the retail store operations and directing the team to achieve high levels of revenue and customer satisfaction while maintaining brand image and operational compliance.

Key Accountabilities:

Develop and implement strategies to drive sales growth and improve customer experience.

Build and maintain effective relationships with key stakeholders, including customers, suppliers, and colleagues.

Lead by example, promoting a culture of excellent customer service and ensuring that customer complaints are resolved promptly and effectively.

Manage stock levels, maintain visual merchandising standards, and ensure that company policies and procedures are implemented and adhered to.

Analyse sales data and customer feedback to identify opportunities for improvement and develop recommendations to enhance sales performance.

Stay up-to-date with market trends and competitor activity, providing recommendations to the company to inform business decisions.

Collaborate with the Operations team to prepare and implement stock takes, ensuring that Company Health & Safety standards are maintained at all times.


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