IT Support Specialist

24 hours ago


Muscat, Muscat, Oman Prysmian Full time

We are seeking a skilled IT Support Specialist to join our team at Prysmian. As an IT Support Specialist, you will be responsible for providing first-line support to our staff members.

Your primary duties will include:

  • Providing technical assistance and resolving hardware and software issues.
  • Assisting with the installation and configuration of new equipment and software.
  • Documenting and maintaining accurate records of incidents and resolutions.
  • Collaborating with other teams to ensure seamless integration of IS systems.

In addition to these responsibilities, we expect you to possess excellent communication skills, both written and verbal, and be able to effectively interact with colleagues from diverse backgrounds.

The ideal candidate will have 3+ years of experience in related industries, a bachelor's degree in computer science or information technology, and relevant certifications such as ITIL or CCNA.



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