Guest Experience Leader

22 hours ago


Muscat, Muscat, Oman Grand Hyatt Muscat Full time

As a Guest Experience Leader at Grand Hyatt Muscat, you will oversee daily operations and ensure seamless service for our discerning clientele.

We're looking for a passionate and dynamic leader with a keen eye for detail, strong operational expertise, and a commitment to excellence in service.

Your responsibilities will include:

  • Efficiently managing VIP and diplomatic clientele while maintaining discretion and excellence.
  • Training, mentoring, and inspiring the team to deliver world-class hospitality.
  • Driving revenue through upselling, promotions, and guest engagement.
  • Maintaining high standards of quality, presentation, and ambiance.


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